switch port problem

Created: Feb 12, 2020 07:06:06Latest reply: Feb 12, 2020 10:16:16 108 5 0 0
  Rewarded HiCoins: 0 (problem resolved)

Dears;

I was using the old S5300 switch. but after few weeks I noticed that the ports will shutdown suddenly and restarts after a while. Is there any body who can explain me why is this happening and how to solve this issue?

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chenhui
Admin Created Feb 12, 2020 09:06:16 Helpful(0) Helpful(0)

@tesfama
It might be.
You are suggested to check the logs if there are any abnormal logs, and also the reboot information if there is any abnormal reboot records. If no abnormal logs and reboot information are found, please contact with the TAC, more diagnostic information is required to locate the error.
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chenhui
chenhui Admin Created Feb 12, 2020 07:09:03 Helpful(0) Helpful(0)

Hi @tesfama
did all the ports occur this error? Could you check the logs and reboot infomation to verify if the ports restart due to the switch reboot.
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tesfama
tesfama Created Feb 12, 2020 08:35:37
yes all the ports are having the same problem  
tesfama
tesfama Created Feb 12, 2020 08:36:40
does STP cause this kind of problem? may be when the port is in blocked state  
chenhui
chenhui Admin Created Feb 12, 2020 09:06:16 Helpful(0) Helpful(0)

@tesfama
It might be.
You are suggested to check the logs if there are any abnormal logs, and also the reboot information if there is any abnormal reboot records. If no abnormal logs and reboot information are found, please contact with the TAC, more diagnostic information is required to locate the error.
  • x
  • convention:

Vijaykumar_Yadav
Vijaykumar_Yadav Created Feb 12, 2020 10:16:16 Helpful(0) Helpful(0)

Kindly share switch logs for further analysis
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