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Switch Interface UP even no cable connected

Created: Feb 24, 2022 18:05:02Latest reply: Feb 25, 2022 14:13:45 232 7 2 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi,


I have a problem with a Switch (s5720 series)


The interfaces are UP even no cable connected.


I checked if the interface loopback was configured on this interfaces, but no configuration was done:


[HUAWEI-GigabitEthernet0/0/25]dis this interface

GigabitEthernet0/0/25 current state : UP

Line protocol current state : UP

Description:

Switch Port, Link-type : access(negotiated),

PVID :    1, TPID : 8100(Hex), The Maximum Frame Length is 9216

IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is 1c20-dbb3-7b10

Last physical up time   : 2022-02-23 12:20

Last physical down time : 2022-02-23 12:20

Current system time: 2022-02-23 12:20

Port Mode: COMMON COPPER

Speed : 1000,   Loopback: NONE

Duplex: FULL,   Negotiation: ENABLE

Mdi   : AUTO,   Flow-control: DISABLE

Last 300 seconds input rate 0 bits/sec, 0 packets/sec

Last 300 seconds output rate 0 bits/sec, 0 packets/sec

Input peak rate 0 bits/sec, Record time: -

Output peak rate 0 bits/sec, Record time: -


Follows the pictures:

Switch

DispIntBrief


someone can help me?


Thanks

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fuzi_yao
Admin Created Feb 25, 2022 00:54:01

Hi, friend!
According to your description, this problem is caused by a switch hardware fault. You are advised to collect SN and diag logs and fault images of the device. Contact your dealer for processing.
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Hello! Thank you for contacting us.
We are working on an answer for you.
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Hello. can you share with us the software version of the switch? Thanks.
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Nice
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Hi, friend!
According to your description, this problem is caused by a switch hardware fault. You are advised to collect SN and diag logs and fault images of the device. Contact your dealer for processing.
View more
  • x
  • convention:

Posted by Gustavo.HdezF at 2022-02-24 18:30 Hello. can you share with us the software version of the switch? Thanks.
The Software version is S5720 V200R019C10SPC500 and patch S5720SI-V200R019SPH029
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Posted by fuzi_yao at 2022-02-25 00:54 Hi, friend!According to your description, this problem is caused by a switch hardware fault. You are ...
Thanks @fuzi_yao
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fuzi_yao
fuzi_yao Created Feb 26, 2022 00:37:02 (0) (0)
 

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