Hi,
I'm with an issue on a Switch (model S6730-H24X6C), that is restarting by itself.
Version and Patch:
<sw-core>display patch-information
Patch Package Name :flash:/s6730-h-v200r019sph025.pat
Patch Package Version:V200R019SPH025
The state of the patch state file is: Running
The current state is: Running
<sw-core>display version
Huawei Versatile Routing Platform Software
VRP (R) software, Version 5.170 (S6730 V200R019C10SPC500)
Copyright (C) 2000-2020 HUAWEI TECH Co., Ltd.
HUAWEI S6730-H24X6C Routing Switch uptime is 0 week, 0 day, 0 hour, 10 minutes
When checking the reason for the reboot:
<sw-core>display reboot-info
Slot ID Times Reboot Type Reboot Time(DST)
===========================================================================
0 1 EXCEPTION 2021/03/31 16:27:17
0 2 EXCEPTION 2021/03/31 07:54:52
0 3 EXCEPTION 2021/03/30 19:36:39
0 4 EXCEPTION 2021/03/30 16:56:10
0 5 EXCEPTION 2021/03/30 15:47:18
0 6 EXCEPTION 2021/03/30 15:36:03
0 7 EXCEPTION 2021/03/30 05:38:50
Alarms:
<sw-core>display alarm urgent
Alarm:
Alarm Slot Date Time(DST) Location
---------------------------------------------------------------------------
Power normal 0 2021/03/31 09:45:51 Slot 0 PWR2
Power abnormal 0 2021/03/31 09:44:48 Slot 0 PWR2
Power plugged in 0 2021/03/31 09:44:47 Slot 0 PWR2
Power pulled out 0 2021/03/31 09:44:33 Slot 0 PWR2
Power normal 0 2021/03/31 09:44:33 Slot 0 PWR2
Power abnormal 0 2021/03/31 09:43:47 Slot 0 PWR2
Power normal 0 2021/03/31 09:42:44 Slot 0 PWR1
Power abnormal 0 2021/03/31 09:38:55 Slot 0 PWR1
Power plugged in 0 2021/03/31 09:38:54 Slot 0 PWR1
<sw-core>display alarm active
<sw-core>
Note: I put another power source on the Switch on 2021/03/31 at 9:45 am, but the Switch still restarted by itself, on the same day at 16:27.
Last Logs:
Mar 31 2021 16:27:11-03:00 sw-core ENTITYTRAP/3/OPTMAYINVALID:OID 1.3.6.1.4.1.2011.5.25.219.2.4.5 The optical power exceeds the upper warning threshold or falls below the lower warning threshold. (Index=67470606, EntityPhysicalIndex=67470606, PhysicalName="XGigabitEthernet0/0/20", EntityTrapFaultID=136222, EntityTrapReasonDescr="The receive power exceeds the upper warning threshold. The interface description is as follows: PET<>CAI.")
Mar 31 2021 16:27:12-03:00 sw-core ENTITYTRAP/3/OPTMAYINVALID:OID 1.3.6.1.4.1.2011.5.25.219.2.4.5 The optical power exceeds the upper warning threshold or falls below the lower warning threshold. (Index=67502158, EntityPhysicalIndex=67502158, PhysicalName="100GE0/0/1", EntityTrapFaultID=136223, EntityTrapReasonDescr="The receive power is below the lower warning threshold. The interface description is as follows: PET<>PVE.")
Mar 31 2021 16:27:16-03:00 sw-core %IFPDT/4/IF_STATE(l)[1022]:Interface 100GE0/0/1 has turned into DOWN state. Mar 31 2021 16:27:16-03:00 sw-core %IFNET/4/IF_STATE(l)[1023]:Interface Vlanif2012 has turned into DOWN state. Mar 31 2021 16:27:16-03:00 sw-core %IFNET/4/LINK_STATE(l)[1024]:The line protocol IP on the interface Vlanif2012 has entered the DOWN state.
Mar 31 2021 16:27:16-03:00 sw-core %OSPF/6/IF_CHG_E(l)[1025]:Interface 10.10.100.62 received event InterfaceDown, interface state changed from Point-to-Point to Down. (ProcessId=1) Mar 31 2021 16:27:16-03:00 sw-core %OSPF/3/NBR_CHG_DOWN(l)[1026]:Neighbor event:neighbor state changed to Down. (ProcessId=1, NeighborAddress=10.10.100.61, NeighborEvent=KillNbr, NeighborPreviousState=Full, NeighborCurrentState=Down)
Mar 31 2021 16:27:16-03:00 sw-core %OSPF/3/NBR_DOWN_REASON(l)[1027]:Neighbor state leaves full or changed to Down. (ProcessId=1, NeighborRouterId=10.10.101.2, NeighborAreaId=0, NeighborInterface=Vlanif2012, NeighborDownImmediate reason=Neighbor Down Due to Kill Neighbor, NeighborDownPrimeReason=Physical Interface State Change, NeighborChangeTime=2021-03-31 08:27-03:00
Does anyone have any idea of what is causing this unexpected restart of the Switch?
