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SUN2000-5KTL-L1 stopped w...

SUN2000-5KTL-L1 stopped working with undocumented led blinking pattern

Created: 2 days 09:03Latest reply: Apr 20, 2022 09:25:32 82 4 1 0 0
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Hi,


This night the Inverter stopped reporting data through FusionSolar portal/app, when I woke up I realized that it was in "offline" status and the last data received was from 3:30 am, so I took a look at the smart meter and saw that the inverter was not generating electricity.


Looking at the Inverter, the three leds where blinking green at the same time, in around 40 seconds ON and 4 seconds OFF intervals, which is not documented anywhere. Does anybody know what this blinking pattern means?

I had to switch off AC and DC for some minutes, and then switch AC and DC back on, and it started producing again.


I attached a capture of the FusionSolar portal, where can be seen that the Inverter didn't register any activity from 3:30 am until I restarted it in the morning.

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Kato_ro
Created 2 days 10:24

@vinilo just try to connect locally to inverter's Wi-Fi network via FusionSolar APP and check locally its status and also the Alarm tab status. You can also take a screenshot from Device Monitoring page and put it here.
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Clearlove7
Clearlove7 Admin Created 2 days 09:03

Hello, dear!

It's nice to meet you in the community.

We're working on your problem. Just a moment, please.

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Kato_ro
Kato_ro Created 2 days 10:24

@vinilo just try to connect locally to inverter's Wi-Fi network via FusionSolar APP and check locally its status and also the Alarm tab status. You can also take a screenshot from Device Monitoring page and put it here.
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vinilo
vinilo Created Yesterday 09:25

Hi @Kato_ro thanks for your answer. I connected to the inverter's Wi-Fi network using FusionSolar but the Alarm history is empty
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Kato_ro
Kato_ro Created Yesterday 09:35 (0) (0)
And what is the status of your inverter while you're connected locally to it? Can you please add a screenshot from its status when you connect first time in the morning? I mean before to reset the inverter.  
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