conte71
Created Nov 22, 2021 12:36:35
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Many thanks for your reply: - we do not have storage device installed - Is the meter compulsory only to set the two inverter in cascade? We never had this condition using for i.e. Fronius or Kostal inverters setting in master and slave. - Smart dongle is connected correctly at the moment to the master inverter In case meter is a condition to operate in cascade, we may connect both inverters with it's dongle installed on each inverter and check them separately in fusion solar
conte71
Reply gzzz Created Nov 22, 2021 14:20:48
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Ok thanks, may you tell me then what are we doing wrong with these PV System with 2 SUN2000 10KTL in cascade? We are able to see only one inverter in fusionsolar and the dongle, the second one (slave) has no dongle installed and is connected via RS485 to the master one. During the setup fusionsolar recognized both inverter and the dongle. I don't figure out what could be the issue. Thanks.
gzzz
Reply conte71 Created Nov 22, 2021 14:57:13
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Hello, friend. The first of the two cases may be a problem with your device, please upgrade to the latest version. Secondly, it could also be a FusionSolar display error, we suggest you contact the PV center to deal with it. You can send an email to the following email address, describing your problem and attaching your SN number. Europe Email: eu_inverter_support@huawei.com China and Asia Pacific: solarservice@huawei.com Latin America Email: la_inverter_support@huawei.com |
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conte71
Created Nov 22, 2021 12:36:35
(0)
(0)
Many thanks for your reply: - we do not have storage device installed - Is the meter compulsory only to set the two inverter in cascade? We never had this condition using for i.e. Fronius or Kostal inverters setting in master and slave. - Smart dongle is connected correctly at the moment to the master inverter In case meter is a condition to operate in cascade, we may connect both inverters with it's dongle installed on each inverter and check them separately in fusion solar
conte71
Reply gzzz Created Nov 22, 2021 14:20:48
(0)
(0)
Ok thanks, may you tell me then what are we doing wrong with these PV System with 2 SUN2000 10KTL in cascade? We are able to see only one inverter in fusionsolar and the dongle, the second one (slave) has no dongle installed and is connected via RS485 to the master one. During the setup fusionsolar recognized both inverter and the dongle. I don't figure out what could be the issue. Thanks.
gzzz
Reply conte71 Created Nov 22, 2021 14:57:13
(0)
(0)
Hello, friend. The first of the two cases may be a problem with your device, please upgrade to the latest version. Secondly, it could also be a FusionSolar display error, we suggest you contact the PV center to deal with it. You can send an email to the following email address, describing your problem and attaching your SN number. Europe Email: eu_inverter_support@huawei.com China and Asia Pacific: solarservice@huawei.com Latin America Email: la_inverter_support@huawei.com |
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