Got it

Suddenly Can't find my network interface in the cloud.."bindinginfo"

Created: Jun 14, 2017 14:40:18Latest reply: Jun 23, 2017 11:54:27 2628 5 0 0 0
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Hi

I have started my ensp B500 today, and i suddenly can't find my network interfaces in the cloud.."bindinginfo", there is only UDP..

Please advise
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taro
Created Jun 14, 2017 14:40:19

Hey there!


The Cloud being unable to get the card information is caused by the failure of the WinPcap installation. Please uninstall WinPcap and then re-install it.


How to uninstall a clean version of WinPcap:


1. Uninstall WinPcap in the Control Panel.


2. In the services.msc MessageManagerService to the service to manual;


3. In the C disk under the global search packet WINDOWS file whereWinpcap unloaded after the Windows directory, delete the following documents:


C: \ windows \ ... \ Packet.dll
C: \ windows \ ... \ drivers / npf.sys
C: \ windows \ ... \ WanPacket.dll
C: \ windows \ ... \ wpcap.dll
C: \ windows \ ... \ pthreadVC.dll


If you can not delete, you can rename. Restart the computer, delete the rename file, you can install WinPcap.


P.S.: If you do not clear the residual file, WinPcap will always fail to install and you won't be able to get the card information.

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taro
taro Created Jun 14, 2017 14:40:19

Hey there!


The Cloud being unable to get the card information is caused by the failure of the WinPcap installation. Please uninstall WinPcap and then re-install it.


How to uninstall a clean version of WinPcap:


1. Uninstall WinPcap in the Control Panel.


2. In the services.msc MessageManagerService to the service to manual;


3. In the C disk under the global search packet WINDOWS file whereWinpcap unloaded after the Windows directory, delete the following documents:


C: \ windows \ ... \ Packet.dll
C: \ windows \ ... \ drivers / npf.sys
C: \ windows \ ... \ WanPacket.dll
C: \ windows \ ... \ wpcap.dll
C: \ windows \ ... \ pthreadVC.dll


If you can not delete, you can rename. Restart the computer, delete the rename file, you can install WinPcap.


P.S.: If you do not clear the residual file, WinPcap will always fail to install and you won't be able to get the card information.

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gululu
gululu Created Jun 15, 2017 00:44:51

帮顶,等专家解答!@网络管理员Lemon @馥紫
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blacktiger
blacktiger Created Jun 19, 2017 11:03:53

I have tried that,,,and now my OS cn;t start up anymore.......Suddenly Can't find my network interface in the cloud.."bindinginfo"-2298753-1
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taro
taro Created Jun 21, 2017 03:17:25

yaba.mobhe 发表于 2017-06-19 11:03 I have tried that,,,and now my OS cn;t start up anymore.......
The above operation will not affect the operating system, please remember whether you have done other operations.
We tried many times, no time the system can not start the problem.
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blacktiger
blacktiger Created Jun 23, 2017 11:54:27

Posted by 馥紫 at 2017-06-21 03:17 The above operation will not affect the operating system, please remember whether you have done ot ...
I have to reload my OS...coz i couldn't fix it....but it is not a big deal...now everything is working....thank you for your assistance
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