Hello,
Possible Causes
Subsequent user login attempts can succeed only after the user logging in to the eSight in single user mode exits the eSight normally. If the user only closes the browser to exit the eSight, the web page server session is not released and other users cannot successfully log in.
Procedure
Users can successfully log in to the eSight after the web page server session times out. The default session timeout period is 30 minutes.
If you urgently need to log in, restart the eSight service or the server operating system and log in to the eSight again.
Suggestion and Summary
Generally, the single user mode is used when a user performs maintenance operations on the eSight server to prevent interference from other users' operations.
Pay attention to the following when using the single user mode:
In single user mode, the eSight allows only the current user to log in and forcibly logs out the other online users.
After the maintenance is complete, the user needs to exit the single user mode in a timely manner. Otherwise, other users cannot successfully log in to the eSight.
Hope to help you!
