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storage volume is locked on OceanStor 5800 V3

Latest reply: Nov 15, 2021 06:00:11 294 2 3 0 0

 The customer has some issues with Veeam Backup & Replication. Veeam uses the HyperSnap feature of the storage system, it is licensed, and veeamconnect has all the necessary rights to work with snapshots. But the following events rarely appear:

                Line 10620: 82349668    2020-11-20 02:39    0x200F001B002D    Event    Informational    --    None    veeamconnect:10.3.111.2 failed to delete the snapshot (ID 6341).The error code is 0x404006eb.
                Line 11676: 82348740    2020-11-20 02:39    0x200F001B002D    Event    Informational    --    None    veeamconnect:10.3.111.2 failed to delete the snapshot (ID 6224).The error code is 0x404006eb.
                Line 12243: 82347988    2020-11-20 02:39    0x200F001B002D    Event    Informational    --    None    veeamconnect:10.3.111.2 failed to delete the snapshot (ID 6231).The error code is 0x404006eb.
                Line 12252: 82347985    2020-11-20 02:39    0x200F001B002D    Event    Informational    --    None    veeamconnect:10.3.111.2 failed to delete the snapshot (ID 6223).The error code is 0x404006eb.
                Line 12261: 82347982    2020-11-20 02:39    0x200F001B002D    Event    Informational    --    None    veeamconnect:10.3.111.2 failed to delete the snapshot (ID 6224).The error code is 0x404006eb.

Veeam log entries match Huawei log entries.

[20.11.2020 10:39:16] <01> Error    Huawei_log: Delete production snapshot failed with error : Veeam.Backup.PublicStoragePlugin.Interaction.CStorageException: Delete lun snapshot 6341 failed with error : The specified snapshot has been added to the LUN group.
[20.11.2020 10:39:16] <01> Error       at Veeam.Backup.PublicStoragePlugin.Huawei.Service.SnapshotService.DeleteLunSnapshot(CHuaweiRESTClient _client, String _hostName, Int32 _port, String snapshotId)
[20.11.2020 10:39:16] <01> Error       at Veeam.Backup.PublicStoragePlugin.Huawei.Service.SnapshotService.DeleteVolumeSnapshot(CHuaweiRESTClient _client, String _hostName, Int32 _port, String volumeId, String snapshotId)
[20.11.2020 10:39:16] <01> Error       at Veeam.Backup.PublicStoragePlugin.Huawei.Service.LunGroupService.UnMapRescanFCSnapshot(CHuaweiRESTClient _client, String _hostName, Int32 _port, String snapshotId, String lunId, String lungroupId)

veeam connect succeeded in deleting the snapshot after removing the LUN (6341) from the LUN group (ID 11) , It is configuration issue .

Remove the snapshot from the LUN group and then try it again .

Good configuration issue post. Thank you for the suggested solution

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This is an excellent post about a configuration issue. Thank you for recommending a solution.

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