SSID recovery Password

Hello User. We are reviewing your question and we will answer you shortly. Regards.

Also. can you tell us if the problem is in the wi-fi modem? or an access point?? which models? Thank you.

It is not a specific AP model. This is the AC6005 or AC6605 controller. If I set the security passphrase, through the GUI, the system only shows black dots, and I have to enter the passphrase twice. But if I already have several users connected to an SSID, configured in this way, but for some reason the authentication password was lost, what can be done? I would like to know how can I recover the password from the GUI or the CLI. It seems like if I can't get the password back, I have to reconfigure by selecting a new password, and that doesn't make much sense.

I hope I have been clearer.

Thank you

Hi,
For security purposes, the password cannot be obtained from the device. Try to check whether the password is recorded on the connected user terminal. Otherwise, you may need to set a new password for the SSID.
You can contact TAC to confirm. https://e.huawei.com/en/service-hotline-query

How I set this question solved?

Hi,
Please select the best answer to set the problem resolved.