Got it

Some channels of the decoder on the client are offline

Created: Oct 24, 2019 01:18:31Latest reply: Oct 24, 2019 01:39:04 325 1 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi, Support


Some channels of the decoder on the client are offline. The client can ping the decoder successfully.


DEC6108 version: V100R002C30SPC200


VCN3020 version: V100R002C50SPC218


Featured Answers
Hike
Created Oct 24, 2019 01:39:04

Dear Falls


It is very likely that the decoder channel is not enabled causing a fault, enabling the decoding channel, the problem can be solved.


The following describes how to push video streams to the video wall.


Pushing Video to the Video Wall

You can add the DEC6108 decoder and then push video to a video wall or cancel the push on the IVS C/S client.

  1. In the login page of the C/S client, enter the User namePassword and Server IP address, and then click login, the Workspace tab page is displayed.

    NOTE:
    Set Server IP address to the IP address of the VCN.

  2. In the Service Operation panel on the left of the Workspace tab page, double-click Video Wall, as shown in Figure1.

    Video wall 1Figure 1 Videowall 
    forum.php?mod=post&action=reply&fid=887&

  3. Add decoder. In the Decoder List panel on the Video Wall tab page, click Video wall 2  to access the page for adding decoders.

    NOTE:
    A decoder can register with only C/S client. Therefore, before adding the decoder to the C/S client, ensure that the decoder is not added to other C/S clients. If the decoder has been added to another C/S client, the decoder cannot be added to this C/S client.
    • Add a decoder, as shown in Figure2.
      Video wall 3Figure 2 Adding a decoder 

      1. Click  forum.php?mod=post&action=reply&fid=887&.
      2. Enter the decoder name, IP address, and port number.
         NOTE:
        • Your name must be between 1 to 30 characters in length and not contain the following characters:<>';@"$*%)\/|?--
        • The default port number of the decoder is 9900.
      3. Repeat 3.a through 3.b to add multiple decoders.
      4. Enter the service user name and password for the decoder to register with the C/S client.

        • If the service user name and password for the decoder to register with the C/S client is different from the password, enter the decoder service user name and password and click Verify.
        • If the service user name and password for the decoder to register with the C/S client is the same as the password, enter the decoder service user name and password and click Batch Verify.

        If the verification status is, verification succeeds.

    • Add decoders in batches, as shown in Figure3.
      Video wall 4Figure 3 Adding decoders in batches 

      1. Click Export.

        Open the decoder.CSV template and enter NameIP, and Port and save the settings.

         NOTE:
        • Your name must be between 1 to 30 characters in length and not contain the following characters: < > ' ; @ " $ * % ) \ / | ? - -
        • The default port number of the decoder is 9900.
      2. Click Import to import the decoder template.
      3. Enter the service user name and password for the decoder to register with the C/S client.

        • If the service user name and password for the decoder to register with the C/S client is different from the password, enter the decoder service user name and password and click Verify.
        • If the service user name and password for the decoder to register with the C/S client is the same as the password, enter the decoder service user name and password and click Batch Verify.

        If the verification status is, verification succeeds.

  4. Optional: Configure the decoder, as shown in Figure4.

     NOTE:
    The DEC6108 supports eight HDMI output ports. The default output resolution of each HDMI port is 1080p by default. The 4-pane mode is used by default. To change the output resolution of the HDMI port or the window display mode, refer to the following steps to configure the decoder.
    Video wall 5Figure 4 Configuring the decoder 
    forum.php?mod=post&action=reply&fid=887&

    1. In the Decoder List panel, right-click the decoder to add and choose Configuration from the displayed shortcut menu.

      The decoder configuration page is displayed.

    2. Set Playing mode of the decoder.

      There are two playing modes:

      • Image priority: multi-cache video with a large delay
      • Network priority: less-cache video with a low delay

    3. Set Output resolution, Window mode and Stream Type of each HDMI port.

      • Output resolution: resolution of the video wall display.
      • Window mode: video wall layout that supports 1-, 4-, 8-, 9-, 16-, 25-, and 36-pane layouts.
      • Stream Type: support four modes: Unspecified, Primary stream, Secondary stream1 and Secondary stream2.
      The streams automatically adapt to window modes. Table1 describes the relationship between the number of video panes and adaptive stream resolutions.
      Table 1 Relationship between the number of video panes and adaptive stream resolutions

      Number of Video Panes

      Adaptive Stream Resolution

      1/4/8/9

      Primary stream

      16/25/36

      Secondary stream

      forum.php?mod=post&action=reply&fid=887& NOTE:
      In non-adaptive mode, the video wall display streams use the specified stream type. To request streams of other types, you need to change to the required mode.

    4. Click OK.
  5. In the Decoder List panel on the Video Wall tab page, you can view the new decoder and create video wall layouts, as shown in Figure5.

    Video wall 6Figure 5 Creating a video wall layout 

    1. In the lower-left corner of the Video Wall List panel, click Video wall 7.
    2. Specify the video pane count in the text boxes next to New Layout in the upper right corner and click New Layout.
    3. Drag decoders to video panes.
    4. Click Save
      A new video wall layout is created.
  6. Push video to the video wall, as shown in Figure6.

    Video wall 8Figure 6 Pushing video to the video wall 

     NOTE:
    • If you want to cancel the video push, right-click the video pane of the camera and choose Video wall > Stop Video on Video Wall from the shortcut menu.

    • After playing video on the video wall, you can switch the video push mode to Preview on Video WallPreview and Push on Video Wall, or Push on Video Wall.

    1. On the Live Feed tab page, click Video wall 9  .
    2. Select a camera whose live video will be pushed to the video wall.
  7. View live video on the video wall.
View more

This article contains more resources

You need to log in to download or view. No account? Register

x
  • x
  • convention:

All Answers

Dear Falls


It is very likely that the decoder channel is not enabled causing a fault, enabling the decoding channel, the problem can be solved.


The following describes how to push video streams to the video wall.


Pushing Video to the Video Wall

You can add the DEC6108 decoder and then push video to a video wall or cancel the push on the IVS C/S client.

  1. In the login page of the C/S client, enter the User namePassword and Server IP address, and then click login, the Workspace tab page is displayed.

    NOTE:
    Set Server IP address to the IP address of the VCN.

  2. In the Service Operation panel on the left of the Workspace tab page, double-click Video Wall, as shown in Figure1.

    Video wall 1Figure 1 Videowall 
    forum.php?mod=post&action=reply&fid=887&

  3. Add decoder. In the Decoder List panel on the Video Wall tab page, click Video wall 2  to access the page for adding decoders.

    NOTE:
    A decoder can register with only C/S client. Therefore, before adding the decoder to the C/S client, ensure that the decoder is not added to other C/S clients. If the decoder has been added to another C/S client, the decoder cannot be added to this C/S client.
    • Add a decoder, as shown in Figure2.
      Video wall 3Figure 2 Adding a decoder 

      1. Click  forum.php?mod=post&action=reply&fid=887&.
      2. Enter the decoder name, IP address, and port number.
         NOTE:
        • Your name must be between 1 to 30 characters in length and not contain the following characters:<>';@"$*%)\/|?--
        • The default port number of the decoder is 9900.
      3. Repeat 3.a through 3.b to add multiple decoders.
      4. Enter the service user name and password for the decoder to register with the C/S client.

        • If the service user name and password for the decoder to register with the C/S client is different from the password, enter the decoder service user name and password and click Verify.
        • If the service user name and password for the decoder to register with the C/S client is the same as the password, enter the decoder service user name and password and click Batch Verify.

        If the verification status is, verification succeeds.

    • Add decoders in batches, as shown in Figure3.
      Video wall 4Figure 3 Adding decoders in batches 

      1. Click Export.

        Open the decoder.CSV template and enter NameIP, and Port and save the settings.

         NOTE:
        • Your name must be between 1 to 30 characters in length and not contain the following characters: < > ' ; @ " $ * % ) \ / | ? - -
        • The default port number of the decoder is 9900.
      2. Click Import to import the decoder template.
      3. Enter the service user name and password for the decoder to register with the C/S client.

        • If the service user name and password for the decoder to register with the C/S client is different from the password, enter the decoder service user name and password and click Verify.
        • If the service user name and password for the decoder to register with the C/S client is the same as the password, enter the decoder service user name and password and click Batch Verify.

        If the verification status is, verification succeeds.

  4. Optional: Configure the decoder, as shown in Figure4.

     NOTE:
    The DEC6108 supports eight HDMI output ports. The default output resolution of each HDMI port is 1080p by default. The 4-pane mode is used by default. To change the output resolution of the HDMI port or the window display mode, refer to the following steps to configure the decoder.
    Video wall 5Figure 4 Configuring the decoder 
    forum.php?mod=post&action=reply&fid=887&

    1. In the Decoder List panel, right-click the decoder to add and choose Configuration from the displayed shortcut menu.

      The decoder configuration page is displayed.

    2. Set Playing mode of the decoder.

      There are two playing modes:

      • Image priority: multi-cache video with a large delay
      • Network priority: less-cache video with a low delay

    3. Set Output resolution, Window mode and Stream Type of each HDMI port.

      • Output resolution: resolution of the video wall display.
      • Window mode: video wall layout that supports 1-, 4-, 8-, 9-, 16-, 25-, and 36-pane layouts.
      • Stream Type: support four modes: Unspecified, Primary stream, Secondary stream1 and Secondary stream2.
      The streams automatically adapt to window modes. Table1 describes the relationship between the number of video panes and adaptive stream resolutions.
      Table 1 Relationship between the number of video panes and adaptive stream resolutions

      Number of Video Panes

      Adaptive Stream Resolution

      1/4/8/9

      Primary stream

      16/25/36

      Secondary stream

      forum.php?mod=post&action=reply&fid=887& NOTE:
      In non-adaptive mode, the video wall display streams use the specified stream type. To request streams of other types, you need to change to the required mode.

    4. Click OK.
  5. In the Decoder List panel on the Video Wall tab page, you can view the new decoder and create video wall layouts, as shown in Figure5.

    Video wall 6Figure 5 Creating a video wall layout 

    1. In the lower-left corner of the Video Wall List panel, click Video wall 7.
    2. Specify the video pane count in the text boxes next to New Layout in the upper right corner and click New Layout.
    3. Drag decoders to video panes.
    4. Click Save
      A new video wall layout is created.
  6. Push video to the video wall, as shown in Figure6.

    Video wall 8Figure 6 Pushing video to the video wall 

     NOTE:
    • If you want to cancel the video push, right-click the video pane of the camera and choose Video wall > Stop Video on Video Wall from the shortcut menu.

    • After playing video on the video wall, you can switch the video push mode to Preview on Video WallPreview and Push on Video Wall, or Push on Video Wall.

    1. On the Live Feed tab page, click Video wall 9  .
    2. Select a camera whose live video will be pushed to the video wall.
  7. View live video on the video wall.
View more

This article contains more resources

You need to log in to download or view. No account? Register

x
  • x
  • convention:

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.