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Some cameras can't be deleted.

Created: Jul 30, 2019 02:34:31Latest reply: Jul 30, 2019 02:42:19 347 1 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi, Support


I have some cameras can't be deleted.


Product type:SoftVCN


Version:V100R002C50SPC206.


Featured Answers
Hike
Created Jul 30, 2019 02:42:19

Dear Hummer,

Devices that cannot be operated are often caused by permissions issues:

1. Please check the cluster relationship first. In a clustered environment, deleting the camera is not really a deletion, it just changes the camera to a blacklist.

2. Check if the permissions of the server have changed, such as file read and write permissions.

Solution

1. You can dissolve the cluster and delete the camera first. Then create the cluster again.

2. Reinstall the IVS software. Make sure that the server's files have sufficient permissions.
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All Answers
Dear Hummer,

Devices that cannot be operated are often caused by permissions issues:

1. Please check the cluster relationship first. In a clustered environment, deleting the camera is not really a deletion, it just changes the camera to a blacklist.

2. Check if the permissions of the server have changed, such as file read and write permissions.

Solution

1. You can dissolve the cluster and delete the camera first. Then create the cluster again.

2. Reinstall the IVS software. Make sure that the server's files have sufficient permissions.
View more
  • x
  • convention:

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