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Softswitch miss call

Softswitch miss call

Created: Jun 16, 2021 07:20:14Latest reply: Jun 16, 2021 07:26:10 249 1 0 0 0
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Hi, dear!

Weare facing an issue that is not getting mature at FTTH Connection, as per the Softswitch team call is not hit at the switch end below are the outcomes of multiple calls, The device model is SmartAX MA5800-X2.

1. Dialed mobile number but we received only first digit i.e. 0 (Centrex, no).

2. Dialed mobile number but we received only the first 9 digits and the last digit missing.

3. Dialed mobile number but we received only the first 8 digits and the last 2 digits missing.

Can you tell me how to solve this problem? Thanks in advance!


SmartAX MA5800-X2

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Chenxintao
Admin Created Jun 16, 2021 07:26:10

Hello, friend!


According to previous experience, the number loss problem may be caused by the short duration of the timer configured in the digit map.


Change the digit map long-timer to 5s and check whether the number loss problem recurs.


Thanks!


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2#
Chenxintao
Chenxintao Admin Created Jun 16, 2021 07:26:10

Hello, friend!


According to previous experience, the number loss problem may be caused by the short duration of the timer configured in the digit map.


Change the digit map long-timer to 5s and check whether the number loss problem recurs.


Thanks!


View more
  • x
  • convention：
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