Got it

SMC2.0

Created: Apr 21, 2020 14:15:37Latest reply: Jul 9, 2020 21:10:14 546 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

I am instailling CloudVC and after installing Window server 2016 and sql for the SMC server i am facing issue when trying to install SmcInstall.exe.

Attached is the error screenshot and the log file screenshot

 

smcinstall.exe


log

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Hey,girl
Created Apr 22, 2020 01:32:20

Hi, daniel_Hadush!

Have a good day!

Please try to install the vcredist_x64.exe manually.

  • If it is successful, continue to install the SMC.

  • If it is failed, give me the error information.

I am waiting for your feedback.

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daniel_Hadush
daniel_Hadush Created Apr 22, 2020 11:47:10 (0) (0)
Solution is uninstalling the "Microsoft Visual C++ 2017 Redistributable(X64) and (X86)"  
All Answers

Hi User,

  1. Log in to the operating system as the administrator and copy the SMC2.0 software installation package SmcInstall.exe to the server where the SMC2.0 is to be installed.

     

    NOTE:

  • If the system disk of the server is disk D, ensure that the SMC2.0 installation path contains only digits and letters; otherwise, the installation will fail.

  • If the system disk of the server is not disk D, enter the SMC2.0 installation path as prompted. Ensure that the installation path contains only digits and letters; otherwise, the installation will fail.

Double-click SmcInstall.exe, then click Extract in decompress window to decompress it.

Right-click Setup.bat in the SmcInstall directory, and choose Run as administrator from the shortcut menu.


 NOTE:

  • The server will automatically restart during the first installation. After the server is restarted, re-log in to it. Then the installation will continue. The entire installation process lasts for 40 to 50 minutes.

  • If this is not the first installation, the message "do you want to create smc20_service_user on domain china.huawei.com" that is displayed indicates that the server has been added to the china.huawei.com. The system asks you whether to add the smc20_service_user user that the SMC2.0 depends on to the china.huawei.com domain. If you have logged in as a domain administrator, press Y to add the user to the china.huawei.com domain or press N to add the user to your local computer. If you have logged in as a non-domain administrator, press N.

(Recommended) Hardening

Hardening needs to be performed for the IIS, database, and operating system. After hardening is performed:

  • The remote login service is disabled, so users cannot remotely access the SMC2.0 server.

  • The sharing service is disabled, so files on the SMC2.0 server cannot be shared.

  • The user name for logging in to the operating system changes to SWMaster.

NOTICE:

If the SMC2.0 server is not hardened, it will be vulnerable to attacks from malicious programs. It is recommended that you harden the SMC2.0 server after the SMC2.0 installation is complete.

  1. Go to the SMC2.0 installation directory (default: D:\Huawei Technologies Co., Ltd\Tools\SecureSMC).

  2. Right-click SecureSMC.bat and choose Run as administrator
    After the hardening is complete, the SMC2.0 server automatically restarts.

  3. Re-log in to the SMC2.0 server as the SWMaster user with the password that is used to log in to the SMC2.0 server before the hardening.

Check After the Installation

  1. Choose Start > Administrator Tools > Server Manager > Configuration > Services and check whether the services listed in Table 1 are started. They determine whether the SMC2.0 server can run properly.


    Table 1 Service list

    No.

    Service

    1

    eSDKDaemon Service by Apache Tomcat

    2

    HUAWEI SMC 2.0 Conference

    3

    HUAWEI SMC 2.0 ConvergeGateway

    4

    HUAWEI SMC 2.0 Database

    5

    HUAWEI SMC 2.0 Device

    6

    HUAWEI SMC 2.0 Email

    7

    HUAWEI SMC 2.0 InterConnect

    8

    HUAWEI SMC 2.0 Log

    9

    HUAWEI SMC 2.0 MonitorManage

    10

    HUAWEI SMC 2.0 Register

    11

    HUAWEI SMC2.0 Task

    12

    HUAWEI SMC 2.0 User

    13

    HUAWEI SwitchCenter AccessManager

    14

    HUAWEI SwitchCenter Business

    15

    HUAWEI SwitchCenter Media

    16

    HUAWEI SwitchCenter UCS Server

    17

    IIS Admin Service

    18

    PGSQL

    19

    SQL Server (SQLEXPRESS)

    20

    SQL Server VSS Writer

    21

    World Wide Web Publishing Service

    If any of the services is not started, select the service, right-click it, and choose Start from the shortcut menu.


  2. Check whether you can log in to SMC2.0 web interface properly.


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daniel_Hadush
daniel_Hadush Created Apr 21, 2020 14:30:49 (0) (0)
Hello ,
Server has only one Disk "C" and I copied the smsinstall.exe in desktop , I did not put it in other folder , their Is no other name other that n its own so I don't think issue happened because of spelling.  
Hi friend!
There are four ways to check:

1. You can try this installation file to other machine first
2. I think you should use a new SmcInstall.exe
3. Check Microsoft Visual C++ 2017 x86
4. In a new installation of a CloudVC solution if you change the IP addresses from default (OMU and vMCU) while installing the solution you could not reach the SMC’s VM or the SMC service.

The default IP address for SMC is 192.169.1.101 and 192.169.1.102 (used for DMZ scenario).
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Hi, daniel_Hadush!

Have a good day!

Please try to install the vcredist_x64.exe manually.

  • If it is successful, continue to install the SMC.

  • If it is failed, give me the error information.

I am waiting for your feedback.

View more
  • x
  • convention:

daniel_Hadush
daniel_Hadush Created Apr 22, 2020 11:47:10 (0) (0)
Solution is uninstalling the "Microsoft Visual C++ 2017 Redistributable(X64) and (X86)"  
Nice job, thank you!
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