【Problem description】
The system of the SMC2.0 server is Windows Server 2008 R2. The SP1 patch must be installed to defend against WannaCry ransomware attacks.
However, after the SP1 patch has been installed and the SMC is restarted, the SMC2.0 services are not started and cannot be logged in to.
【Troubleshooting】
The windows server 2008 R2 SP1 patch involves the change of the rights and security settings of the operating system. Therefore, the service authentication mechanism of the operating system gp is affected.
You are advised to install the patch in the following sequence:
1. Stop the SMC Service;
2. Install the SP1 Patch;
3. Restart the server;
4. Check whether the SMC service is normal. If the SMC service is abnormal, start it manually. Wait for 5 minutes and then start the SMC service.
【Summary】
Installing the Windows Server 2008 R2 SP1 patch will affect the startup of the SMC service. This problem can be avoided after manual adjustment.
