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SMC 2.0 1080P Video Confe...

SMC 2.0 1080P Video Conference Failed

Created: May 4, 2021 06:25:12Latest reply: May 10, 2021 09:05:12 623 3 0 0 0
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Service area"TEST" Failed to schedule the conference. Possible causes are as follows: 1. The MCU or recording server resources required by the conference are insufficient. 2. The MCU cannot meet the preset conference settings such as the continuous presence mode. 3. The MCU cannot provide the multi-channel capability. Contact the administrator.
(Error code 0x110000E2)

We can not schedule 1080P conference. I need help on this

SMCHDvideo conferencingVideo

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Y_T_Z
Admin Created May 4, 2021 06:45:53

Hi, dear!

Welcome to our community!

Before that, whether the function is normal?

Please check the following items.

1. Check whether MCU resources are sufficient and whether resources are occupied by scheduled conferences.

2. Check whether the recording server is configured for the conference and whether recording is selected for the conference parameters.

3. Check the SMC partition policy configuration.

4. Check the SMC service area configuration.


Hope the answer can help you!


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Nino_Chou
Nino_Chou Admin Created May 4, 2021 06:34:44

Hello, friend!
It's nice to meet you in the community.
We're working on getting the right answer for you.
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Y_T_Z
Y_T_Z Admin Created May 4, 2021 06:45:53

Hi, dear!

Welcome to our community!

Before that, whether the function is normal?

Please check the following items.

1. Check whether MCU resources are sufficient and whether resources are occupied by scheduled conferences.

2. Check whether the recording server is configured for the conference and whether recording is selected for the conference parameters.

3. Check the SMC partition policy configuration.

4. Check the SMC service area configuration.


Hope the answer can help you!


View more
  • x
  • convention：
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Y_T_Z
Y_T_Z Admin Created May 10, 2021 09:05:12

Hello, does the answer work for you?
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