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SmartLogger3000 FTP Data Export is hibernating at night time

Created: Oct 4, 2021 13:23:50Latest reply: Oct 20, 2021 15:08:33 257 6 1 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi, 

In the plant we have 4 SUN2000-100KTL inverters, 1 Power Meter. On day time, FTP server is uploading data to our server but, on night time it stops uploading until to next day starts. I want to monitor 24 hour active electric usage, is there any parameter to disable night time hibernation of smartlogger FTP upload ?

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gzzz
Admin Created Oct 4, 2021 14:18:48

Hello, friend.

You can find night sleep in the feature parameters.

Night sleep:

The SUN2000 can maintain the monitoring function at night. If this parameter is set to Enabled, the SUN2000 enters the sleep state at night, reducing power consumption.

Or you could

Night Comm. Settings


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gzzz
gzzz Admin Created Oct 4, 2021 14:18:48

Hello, friend.

You can find night sleep in the feature parameters.

Night sleep:

The SUN2000 can maintain the monitoring function at night. If this parameter is set to Enabled, the SUN2000 enters the sleep state at night, reducing power consumption.

Or you could

Night Comm. Settings


View more
  • x
  • convention:

I have direct access to SmartLogger3000 Enspire UI, and there is no parameter related with "Night Comm. Settings.". However, there is parameter "Hibernate at night" and it is already Disabled.
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I solved problem, SmartLogger uploads file there is no problem on it. Just on uploaded file lines headers are available but data is null(beasue night time inverter at hibertane status), for this reason the program that parse CSV file was throuwing exceptions. We solved it with patching our software
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gzzz
gzzz Created Oct 25, 2021 01:39:36 (0) (0)
I'm glad to see your problem resolved.  
Good answer
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