SmartLogger2000 shown only 14 inverters through PLC

BetterMing · Created Oct 19, 2019 02:35:05

Hello, Yroslav Havrylenko.
Thank you for your question.
I have two suggestions for your question.
1. The physical connection between the two devices may be faulty. You can refer to the Smartlogger2000 user manual for a review. Link: https://support.huawei.com/enterprise/en/doc/EDOC1100014379?idPath=22892350|21439560|7921563|21102414|21294677
2. The device may have failed and needs to be checked, you can contact Huawei local representative office according to your country. There will be professional engineers to support you. Link: https://solar.huawei.com/eu/contact
Best wishes！

BetterMing · Created Oct 19, 2019 02:35:05

Hello, Yroslav Havrylenko.
Thank you for your question.
I have two suggestions for your question.
1. The physical connection between the two devices may be faulty. You can refer to the Smartlogger2000 user manual for a review. Link: https://support.huawei.com/enterprise/en/doc/EDOC1100014379?idPath=22892350|21439560|7921563|21102414|21294677
2. The device may have failed and needs to be checked, you can contact Huawei local representative office according to your country. There will be professional engineers to support you. Link: https://solar.huawei.com/eu/contact
Best wishes！

eugen · Created Oct 22, 2019 23:31:56

Hello Yroslav,

Please send this problem to eu_inverter_support@huawei.com.
We will help you with this problem.

Thank you,

Tang_li · Created Mar 25, 2020 09:34:06

Check every Inverter communications address is different .
make sure inverter on gird.

SmartLogger2000 shown only 14 inverters through PLC

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SmartLogger2000 shown only 14 inverters through PLC

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