Smart alarm doesn't seem to work for me (Huawei watch gt)

Latest reply: Jan 9, 2020 06:07:29 240 1 0 0

I bought the smartwatch recently and everything related t easybibo sleeping has been working for me, like the sleep tracking and information and everything, and even the smart alarm rings: it just seems that it always wakes me up the latest as possible. Take today, for instance: I set the alarm at 6:00 with a 30 minutes gap, and according to the sleep tracking, I was in light sleep until 5:35, then entered REM, and then after 5:50 I was in deep sleep, yet the alarm rang at 6:00 (and it's been ringing and the latest possible time every single day, reg fedloanardless of the sleep cycle I'm in). I ma irs.govde sure the health app is updated.

And since I'm asking, I've read that sleep as android is a better option, but according to the website, it seems like it can't be synced to this smartwatch in particular, can I?


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Somemeow
Admin Created Jan 9, 2020 06:07:29 Helpful(0) Helpful(0)

Dear KingstonCole,
Your device belongs to the Huawei consumer group. For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.
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