Got it

Slow not same as usual

Created: Dec 16, 2020 03:29:37Latest reply: Dec 16, 2020 03:34:51 237 3 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi everyone!

In case ONT wi-fi working slow where I can fix it? 

Note: the internet service provider is okay for all device but when I connect to ONT it seem unstable when I tried to browse some websites.

Thanks in advance!

Featured Answers

Recommended answer

simchamnan
Created Dec 16, 2020 03:34:51

Dear Friend! hope below steps can help u:


For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245, HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following steps:

(1). Power off and restart the ONT. Then try to connect to Wi-Fi again.

(2). Visit your service provider's official website using a network cable for a speed test. If the network speed is still low, there is a problem with the network and you are advised to contact the service provider.

(3). Check the Wi-Fi signal strength on your terminal. If the signal strength is weak, you may be far away from the signal source or an obstacle exists, and you are advised to get closer to the ONT.

(4). If multiple terminals are connected to the Wi-Fi network, bandwidths are shared and the speed is low. Check whether you are running bandwidth- hungry services such as download and game services. If yes, disable these services and then access the Internet.

(5). Get far away from Wi-Fi signal interference sources such as microwave ovens and cordless phones.

(6). Change the Wi-Fi password (with reference to section 5 What do I do if I forget the Wi-Fi password of Huawei ONT(HG8240, HG8240T, HG8240W, HG8245, HG8247, HG8247H)) to prevent the network speed from being slowed down by rogue devices.


Cheers,

View more
  • x
  • convention:

kunthea
kunthea Created Dec 16, 2020 14:43:06 (0) (0)
thanks u  
All Answers
Hi, friend.

Please kindly wait for a minute.

We are checking on your issue.
View more
  • x
  • convention:

Dear Friend! hope below steps can help u:


For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245, HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following steps:

(1). Power off and restart the ONT. Then try to connect to Wi-Fi again.

(2). Visit your service provider's official website using a network cable for a speed test. If the network speed is still low, there is a problem with the network and you are advised to contact the service provider.

(3). Check the Wi-Fi signal strength on your terminal. If the signal strength is weak, you may be far away from the signal source or an obstacle exists, and you are advised to get closer to the ONT.

(4). If multiple terminals are connected to the Wi-Fi network, bandwidths are shared and the speed is low. Check whether you are running bandwidth- hungry services such as download and game services. If yes, disable these services and then access the Internet.

(5). Get far away from Wi-Fi signal interference sources such as microwave ovens and cordless phones.

(6). Change the Wi-Fi password (with reference to section 5 What do I do if I forget the Wi-Fi password of Huawei ONT(HG8240, HG8240T, HG8240W, HG8245, HG8247, HG8247H)) to prevent the network speed from being slowed down by rogue devices.


Cheers,

View more
  • x
  • convention:

kunthea
kunthea Created Dec 16, 2020 14:43:06 (0) (0)
thanks u  

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.