Got it

SIP registration fault

Latest reply: Dec 29, 2018 09:41:25 753 2 11 0 1

Issue Description:

A terminal fails to register with the USM.


Possbile reason:

  • Registration messages of the terminal are not sent to the USM.
  • The registration function of the USM is faulty.
  • The terminal is deregistered because the user logs in to another terminal.
  • The number is not deregistered after being unbound from a terminal.


Solution :

1. Log in to the HUAWEI Operation & Maintenance System and click the Maintenance tab.

2. Enable message tracing. (Select all messages including the registration message, which is deselected by default.) Initiate registration on the terminal and check whether registration messages are traced.

   Yes: Go to 3.

   No: Verify that the network is connected.

3. Obtain the error code returned by the USM for registration messages of the terminal.

    Analyze the error code and warning information returned by the USM by referring to the USM error code manual.

4. Check whether the user has logged in to another terminal.

    If the USM returns error code 200, check whether the USM returns registration messages for the same number from another address. If yes, the user has logged in to another terminal.

5. Check whether the number is registered by another terminal.

    If the USM returns 403 to the terminal registration message, the number is not deregistered after being unbound from another terminal. To deregister the number, perform the following steps:

    If the original terminal bound to the number can be found, deregister the number on the terminal.

    If the original terminal bound to the number cannot be found, run the CNL URCNL: TYPE=IMPU, IMPU="sip:user1@home1.com"; command on the CSC to deregister the number.

 


This post was last edited by wangjun188 at 2018-12-14 06:15.

louzhu i come here again ,the case is look very helpful for me
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bro.Thank you very much for sharing.I will favorite it.Because I am likely to face this problem in the future.thanks again.
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