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SIP call timeout change

Created: Jul 2, 2021 10:59:25Latest reply: Jul 2, 2021 14:28:29 400 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

 Hello,

On incomning SIP call to the ONT (INVITE from SIp server to ONT) the ONTresponds 100 Trying and 180 Ringing

when nobody picks up the call, after 180 seconds the ONT sends a 408 RequestTimeout

Our customers find these 180 seconds too long, and ask us to limit this to60 seconds (for e.g. voicemail or call forward in case of no answer)

Please indicate how to modify this timer and how to set this via TR069


Thank you,



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liqiang185
Admin Created Jul 2, 2021 14:28:29

Hi there!

SIP 408 RequestTimeout indicates the status information returned by the core network server when the core network server does not respond to the registration request of the ONT for a long time. You can change the server registration period on the ONT. The value ranges from 1 to 65534, in seconds. The default value is 600.

Log in to the ONT web control page. In the navigation tree on the left, choose Advanced > Voice > VoIP Basic. In the pane on the right, you can configure the registration period of an ONT.

3

Note: If you cannot configure it, switch to an administrator account and try again. If the problem still doesn't resolve, contact your ISP to provide you with remote technology.

Thank you!

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IA5991
IA5991 Created Jul 2, 2021 14:35:29 (0) (0)
Thank you for your response, but via TR069 how can be modified?

Thanks  
liqiang185
liqiang185 Reply IA5991  Created Jul 2, 2021 15:15:14 (0) (0)
This depends on the TR069 service provider. Different TR069 service providers support different operation modes. I suggest you contact the TR069 service provider.  
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What is your ONT model?
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IA5991
IA5991 Created Jul 2, 2021 11:25:30 (0) (0)
Echolife EG8145V5  

Hi there!

SIP 408 RequestTimeout indicates the status information returned by the core network server when the core network server does not respond to the registration request of the ONT for a long time. You can change the server registration period on the ONT. The value ranges from 1 to 65534, in seconds. The default value is 600.

Log in to the ONT web control page. In the navigation tree on the left, choose Advanced > Voice > VoIP Basic. In the pane on the right, you can configure the registration period of an ONT.

3

Note: If you cannot configure it, switch to an administrator account and try again. If the problem still doesn't resolve, contact your ISP to provide you with remote technology.

Thank you!

View more
  • x
  • convention:

IA5991
IA5991 Created Jul 2, 2021 14:35:29 (0) (0)
Thank you for your response, but via TR069 how can be modified?

Thanks  
liqiang185
liqiang185 Reply IA5991  Created Jul 2, 2021 15:15:14 (0) (0)
This depends on the TR069 service provider. Different TR069 service providers support different operation modes. I suggest you contact the TR069 service provider.  

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