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Setting the BMC User Password

Latest reply: May 11, 2021 10:47:10 1335 3 2 0 0

Hello, guys!

The customer contacted us because he cannot set the password in order to run IPMI commands for the Tecal E9000 blade server. 

Below, you will find a procedure on how to fix this issue:

Scenarios

Set the BMC user password for the server.

Conditions

You have entered the basic input/output system (BIOS).

Procedure

1.  Select Advanced > IPMI BMC Configuration and press Enter.

     The IPMI BMC Configuration screen is displayed, as shown in the following.

reset bmc password 01

2. Select BMC Configuration and press Enter.

    The BMC Configuration screen is displayed, as shown in the following.

reset bmc password 02

3. Select Reset BMC User Password and press Enter.

The Reset BMC User Password dialog box is displayed, as shown in the following.


reset bmc password 03

4. Enter the BMC user password and press Enter.

     The password must be a string of 8 to 16 characters and contain the following characters:

  • At least one space or one of the following special characters:~!@#$%^&*()-_=+\|[{}];:'",<.>/?

  • Uppercase letters (A to Z)

  • Lowercase letters (a to z)

  • Digits (0 to 9)

5.  Enter the password again and press Enter.

The Changes have been saved dialog box is displayed, as shown in the following.

reset bmc password 05




After command execution, he got this error:

"Set User Password command failed (user 3): Unknown (0x84)"
Handling Process
For this issue, we need to execute the following command in order to get a list of all users:

  ipmitool user list

Then, please run next command in order to set the password for your user:

  ipmitool user set password x yyyyyyyy

“x” means the id of the user, in your case, it is about user 3.
“yyyyyyy” means the new password. Please bear in mind that the password must require:

The password must be a string of 8 to 16 characters and contain the following characters:

•         At least one space or one of the following special characters:
`~!@#$%^&*()-_=+\|[{}];:'",<.>/?
•         Uppercase letters (A to Z)
•         Lowercase letters (a to z)
•         Digits (0 to 9)

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