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Set the WA8021V5 Internet Access Mode Have Problem

Created: Jun 23, 2021 08:11:50Latest reply: Jun 23, 2021 08:13:35 448 1 0 0 0
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Hi, team.

I am configuring the network access of the WA8021V5, but there is a problem. I find that the indicator of the WA8021V5 is always red. 

I don't know if it's a problem with the device or my configuration. If you can, please provide me with a solution.

Thanks for your help.

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Nino_Chou
Admin Created Jun 23, 2021 08:13:35

Hi, friend.


You can check the indicator status of the WA8021V5 that works as a router. If the indicator is steady red, Internet access is unavailable.

  1. Cannot find the Wi-Fi of the edge ONT: Ensure that the device is powered on. Wait for a moment. After the device is started, scan for the Wi-Fi again.

  2. Cannot access the configuration page: Ensure that the mobile phone is connected to the Wi-Fi network of the device and enter the IP address in the address box of a browser. (For details about the IP address, see the product nameplate.)

  3. Cannot access the Internet after the settings: Ensure that the home gateway connected to the device can access the Internet. If a network cable is connected, ensure that the network cable is connected securely.


Thank you.

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All Answers

Hi, friend.


You can check the indicator status of the WA8021V5 that works as a router. If the indicator is steady red, Internet access is unavailable.

  1. Cannot find the Wi-Fi of the edge ONT: Ensure that the device is powered on. Wait for a moment. After the device is started, scan for the Wi-Fi again.

  2. Cannot access the configuration page: Ensure that the mobile phone is connected to the Wi-Fi network of the device and enter the IP address in the address box of a browser. (For details about the IP address, see the product nameplate.)

  3. Cannot access the Internet after the settings: Ensure that the home gateway connected to the device can access the Internet. If a network cable is connected, ensure that the network cable is connected securely.


Thank you.

View more
  • x
  • convention:

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