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Selection criteria for highlighted posts

Latest reply: Jan 18, 2022 04:45:46 704 13 19 0 2

Dear Community members,


Please find below the criteria considered for a sharing post to become highlighted:



Item

Standard

Critical/Non-critical

Formatting

The title is concise and correctly describes the subject of the post.

Non-critical



The troubleshooting post contain relevant product models.

Non-critical

The font size of the body is consistent.

Non-critical

The language flow is smooth and avoids ambiguity.

Non-critical

The pictures contain a description.

Non-critical

Commands are written in a special code format.

Non-critical

The labels are properly set.

Non-critical

Content

Knowledge sharing

The article is original. It is not copied after existing posts, product manuals, or existing cases.

Critical

The knowledge summary is correct.

Critical

Detailed explanation of knowledge is easy for users to understand.

Non-critical

Comments on popular industry news and solutions need to contain unique, personal opinions.

Critical

Fault

handling

The issue description must include the related version, networking overview, topology and configuration information.

Non-critical

The description of the diagnostic is correct.

Critical

The analysis and locating process is clear and related principles are described.

Critical

The problem handling process and operations are described in detail.

Critical

Preventive measures and routine maintenance suggestions for fault symptoms are described in detail.

Non-critical

Helps users solve real problems.

Non-critical

Interactivity

Actively respond to users' questions about this post (within 3 days)


Note: if a critical item or a non-critical item equals or exceeds five items, the critical item will not be evaluated.


Examples of posts which got highlighted:



Hope this helps!


Thanks dear.
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Is it the existing method or have some recent changes in the criteria?
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Irina
Irina Created Jan 5, 2022 11:47:43 (1) (0)
Hi! The existent one  
Good to see a clear set of standards to expect for quality content.
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Ferfox86
Ferfox86 Created Jan 6, 2022 20:10:13 (0) (0)
Yeah good point.  
I will take some time to read every post. Thanks
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criteria is described in detailed
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great sharing
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Need gift card to redeem Selection criteria for highlighted posts-4593635-1
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Thanks for sharing
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good sharing
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