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Screen Fixing on Matebook...

Screen Fixing on Matebook X Pro

Created: Apr 26, 2021 18:13:24Latest reply: Oct 29, 2021 14:41:39 894 11 0 0 0
  Rewarded HiCoins： 1 (problem resolved)
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Hi support,


I have a Huawei Matebook X Pro (this model https://consumer.huawei.com/en/laptops/matebook-x-pro-2019/) purcharsed in October 2019, and my screen crashed and has a break line up-to-down.


I wanted to fix that but I was not able to get the replacement here in Argentina, so I wanted to ask how can I get a new screen for that matebook? or if it is possible to fix it.


Thanks!

Christian

Touchscreen

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Chenxintao
Admin Created Apr 27, 2021 07:06:40

Hello, friend!


First, you need to specify that your device is a consumer device, and the community is mainly for enterprise network devices.


For your question, you can obtain a solution for the Matebook X Pro by contacting the Consumer Hotline.


You can get the regional hotline number via Huawei consumer hotline .


Thanks!


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nochhie
nochhie Created Oct 12, 2021 07:16:44 (0) (0)
 

Recommended answer

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wissal
MVE Created Apr 26, 2021 19:09:48

Dear user,

Please kindly note that we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/

Thanks for your understanding!


¡Hola!

Para problemas relacionados con los productos de consumo de Huawei (es decir, teléfonos móviles y tabletas), visite la siguiente publicacion que le brindara toda la informacion necesaria: https://forum.huawei.com/enterprise/es/contacto-para-servicio-huawei-consumer/thread/564725-100325


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Sokrin
Sokrin Created Oct 12, 2021 07:20:14 (0) (0)
 
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Gustavo.HdezF
Gustavo.HdezF Admin Created Apr 26, 2021 18:26:34

Hello User. we are reviewing your question and we will answer you shortly. Thanks.
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3#
wissal
wissal MVE Created Apr 26, 2021 19:09:48

Dear user,

Please kindly note that we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/

Thanks for your understanding!


¡Hola!

Para problemas relacionados con los productos de consumo de Huawei (es decir, teléfonos móviles y tabletas), visite la siguiente publicacion que le brindara toda la informacion necesaria: https://forum.huawei.com/enterprise/es/contacto-para-servicio-huawei-consumer/thread/564725-100325


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Sokrin
Sokrin Created Oct 12, 2021 07:20:14 (0) (0)
 
(0) (0)
4#
Chenxintao
Chenxintao Admin Created Apr 27, 2021 07:06:40

Hello, friend!


First, you need to specify that your device is a consumer device, and the community is mainly for enterprise network devices.


For your question, you can obtain a solution for the Matebook X Pro by contacting the Consumer Hotline.


You can get the regional hotline number via Huawei consumer hotline .


Thanks!


View more
  • x
  • convention：

nochhie
nochhie Created Oct 12, 2021 07:16:44 (0) (0)
 
(0) (0)
5#
justinsheihk
justinsheihk Created Aug 26, 2021 16:30:22

Posted by Chenxintao at 2021-04-27 07:06 Hello, friend!First, you need to specify that your device is a consumer device, and the community is ...
I would like to tell you all about a website recommended for laptops guide and reviews. Check it out https://laptoptrust.com/
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Sokrin
Sokrin Created Oct 12, 2021 07:20:06 (0) (0)
 
(0) (0)
6#
justinsheihk
justinsheihk Created Aug 26, 2021 16:31:01

LaptopTrust is a great website for Gaming, Laptops Guide and reviews.

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Unicef
Unicef MVE Created Oct 12, 2021 01:39:03

Good answer
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nochhie
nochhie Created Oct 12, 2021 07:16:51

Well note
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Majdi.Chebil
Majdi.Chebil Moderator Author Created Oct 29, 2021 14:41:39

Good answer!
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