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s6730 resets after taking in or out any Gbic/Module

Created: May 22, 2020 17:36:45Latest reply: Jul 10, 2020 21:27:34 152 5 2 0
  Rewarded HiCoins: 1 (problem resolved)

Good afternoon. Im Alexander from Brazil. We run a middle range ISP with all based-in Huawei Network. One of our main Switches, S6730-H24X6C is presenting a very disturbing problem. Everytime we take a gbic in or out of the slots, the Switch resets itself. I tried the following commands to diagnose the problem:


display Logbuffer -  I can't see the start mode of the device, it just shows the interfaces going up;


display reset-reason history-reset-record -  It shows the reset was caused by a fatal error, but I dont see the error cause:

The Master MPU reset history:

-- 1. Time: 2020/05/22 22:41:18

      Cause: Reset for a fatal error detected by the FMEA module

      Result: success

      Detail: self 0, master 0, version V200R019C00SPC100B270

-- 2. Time: 2020/05/01 03:43:20

      Cause: Reset for a fatal error detected by the FMEA module

      Result: success

      Detail: self 0, master 0, version V200R019C00SPC100B270

-- 3. Time: 2020/04/23 03:47:24

      Cause: Reset for a fatal error detected by the FMEA module

      Result: success

      Detail: self 0, master 0, version V200R019C00SPC100B270

-- 4. Time: 2020/03/13 07:19:51

      Cause: Reset for a fatal error detected by the FMEA module

      Result: success

      Detail: self 0, master 0, version V200R019C00SPC100B270


display trapbuffer - The following log shows up. But I was told a non supported module wouldn`t cause that kind of trouble:

#May 22 2020 23:45:25+08:00 SWITCH-CAMARAGIBE SRM/3/SFP_EXCEPTION:OID 1.3.6.1.4.1.2011.5.25.129.2.1.9 Optical module exception, SFP is not certified. (EntityPhysicalIndex=67470478, BaseTrapSeverity=5, BaseTrapProbableCause=136192, BaseTrapEventType=9, EntPhysicalContainedIn=67108873, EntPhysicalName=XGigabitEthernet0/0/18, RelativeResource=Interface XGigabitEthernet0/0/18 optical module exception, ReasonDescription=It has been observed that a transceiver has been installed that is not certified by Huawei Ethernet Switch. Huawei cannot ensure that it is completely adaptive and will not cause any adverse effects. If it is continued to be used, Huawei is not obligated to provide support to remedy defects or faults arising out of or resulting from installing and using of the non-certified transceiver.)


My switch is at version V200R019C00SPC100. Have you guys ever experienced something like this?


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Gustavo.HdezF Moderator Created May 22, 2020 18:36:43

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Ingeniero%20en%20Comunicaciones%20y%20Electr%C3%B3nica%20con%2022%20a%C3%B1os%20de%20experiencia%20en%20el%20%C3%A1rea%20de%20las%20telecomunicaciones%20para%20voz%20y%20datos%2C%20comparto%20mi%20experiencia%20dando%20clases%20en%20la%20Universidad%20Polit%C3%A9cnica%20de%20Quer%C3%A9taro.
alexandreest Created May 22, 2020 18:38:12

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pigmeuvga Created Yesterday 11:20

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pigmeuvga Created Yesterday 21:27

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