S12700 ESN is mismatched with node esn of slot

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 Issue Description

Customer try to activate the license but has the following message:

<vodat-leeds-pe02>license active flash:/lics12700_v200r010_20170801dy1s60.dat 

 Verify license passed with minor errors :

     ESN is mismatched with node esn of slot 5.

     ESN is mismatched with node esn of slot 6.

Info: This operation maybe use the trial license instead of current license, may be reduce current resource or functions. Continue? [Y/N]:n

The device thinks the license file ESN is different as the last number has been dropped, either by the device or it’s not in the file:


<vodat-leeds-pe02>disp license esn

ESN: 2102114480P0H4000096

<vodat-leeds-pe02>disp lice info

 

Slot 5:

Current license file           : flash:/lics12700_v200r010_20170801dy1s60.dat

Synchronize from master board  : YES

Current license file esn       : 2102114480P0H400009

Current slot esn               : 2102114480P0H4000096

License esn match with device  : NO

 

Slot 6:

Current license file           : flash:/lics12700_v200r010_20170801dy1s60.dat

Synchronize from master board  : YES

Current license file esn       : 2102114480P0H400009

Current slot esn               : 2102114480P0H4000096

License esn match with device  : NO








transparent.gif Solution
Client is using S12700 V200R010C00SPC600 with no patch installed.
I have checked first the license and the device ESN. All ok.
The Misamatch alarm is generated when a switch loads a Linux GTL License file.
From the display license we can see that the license is ok.
The minor alarm is a known issue that was resolved from the V200R010SPH003 or earlier. What we recommend is to upgrade to the recommended firmware version V200R010C00SPC600 and the latest patch V200R010HP0005

<vodat-leeds-pe02>disp license in

Slot 5: 
Current license file           : flash:/lics12700_v200r010_20170801dy1s60.dat
Synchronize from master board  : YES
Current license file esn       : 2102114480P0H4000096
Current slot esn               : 2102114480P0H4000096
License esn match with device  : YES

Slot 6: 
Current license file           : flash:/lics12700_v200r010_20170801dy1s60.dat
Synchronize from master board  : YES
Current license file esn       : 2102114480P0H4000096
Current slot esn               : 2102114480P0H4000096
License esn match with device  : YES
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