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RTN380

RTN380

Created: Dec 16, 2021 14:36:40Latest reply: Dec 18, 2021 16:27:16 297 5 0 0 0
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Hello,


I try to modify Bandwith from 250Mhz to 1000MHz and it worked in one of the links but in the other one when they tried to change BW from 250MHz to  1000MHz. 

My question is why I have the error if I have licenses.


Invalid parameters. error code:38722


Here are my licenses. Every device has this files. 

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gzzz
Admin Created Dec 16, 2021 16:16:31

Hello, friend.

I think you need to seek help from Huawei technical support, you can go to the following URL and find your local Huawei representative.

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Y_T_Z
Y_T_Z Admin Created Dec 16, 2021 14:37:15

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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gzzz
gzzz Admin Created Dec 16, 2021 16:16:31

Hello, friend.

I think you need to seek help from Huawei technical support, you can go to the following URL and find your local Huawei representative.

Global Service Hotline

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stephen.xu
stephen.xu Admin Created Dec 17, 2021 01:18:06

Hi, dear!


Is an error reported when you configure microwave link on the OptiX RTN 380A?

According to the error code 38722, we can know that the problem is caused by incorrect parameter settings.

Generally, the channel bandwidths at both ends of the microwave link must be the same. Check whether the parameters at both ends are set to 1000 MHz.


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Unicef
Unicef MVE Created Dec 17, 2021 15:23:56

Good answer
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Saqib123
Saqib123 Created Dec 18, 2021 16:27:16

Issue Resolved
Thank You
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