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RTN 905 Monitoring ETP4830-A1 (SMU01C)

Created: May 14, 2021 23:41:11Latest reply: May 31, 2021 14:44:38 530 8 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi,

How can I monitor the ETP4830-A1 with RTN 905?

I already monitor APM30, but the serial cable is different. I made some attempts following manuals, however, the PMU is not detected. TKS!

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BetterMing
Created May 15, 2021 01:50:29

Hello, dear.
How do you make your communication cable connections? You can refer to the user manual to check if the cable connections are correct. To use the network cable, you need to plug into the COM port of the SMU01C, and the COM port and RS485 port cannot be used at the same time.
https://support.huawei.com/enterprise/en/doc/EDOC1000011345/c5769fc9/connecting-the-communications-cable
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thenio
thenio Created May 17, 2021 22:56:08 (0) (0)
Hi,

Mapping the RTN 905 MON/TOD or 950 MON/TOD2 port, we have:
3 (Rx-), 5 (GND), 6 (Rx +), 7 (Tx-), 8 (Tx +) >>> Protocol RS422

Mapping the port of ETP4830 we have:
1 (Tx +), 2 (Tx-), 4 (Rx +), 5 (Rx-) >>> RS485
3 (Rx), 7 (Tx) >>> RS232
6 (GND)

The connection attempt was by crossing Tx (+/-) with Rx (+/-).
With the information from the protocols, it is possible that this difference is the reason for the failure.
But I don't understand how the ETP4830 is  
BetterMing
BetterMing Reply thenio  Created May 21, 2021 07:17:18 (0) (0)
Maybe the protocol to monitor the ETP4830 module is not written in the RTN905. You can contact the product manager with your request.  
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Hi user!

We appreciate your question, we will give you a feedback shortly.

Regards.
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Hello, dear.
How do you make your communication cable connections? You can refer to the user manual to check if the cable connections are correct. To use the network cable, you need to plug into the COM port of the SMU01C, and the COM port and RS485 port cannot be used at the same time.
https://support.huawei.com/enterprise/en/doc/EDOC1000011345/c5769fc9/connecting-the-communications-cable
View more
  • x
  • convention:

thenio
thenio Created May 17, 2021 22:56:08 (0) (0)
Hi,

Mapping the RTN 905 MON/TOD or 950 MON/TOD2 port, we have:
3 (Rx-), 5 (GND), 6 (Rx +), 7 (Tx-), 8 (Tx +) >>> Protocol RS422

Mapping the port of ETP4830 we have:
1 (Tx +), 2 (Tx-), 4 (Rx +), 5 (Rx-) >>> RS485
3 (Rx), 7 (Tx) >>> RS232
6 (GND)

The connection attempt was by crossing Tx (+/-) with Rx (+/-).
With the information from the protocols, it is possible that this difference is the reason for the failure.
But I don't understand how the ETP4830 is  
BetterMing
BetterMing Reply thenio  Created May 21, 2021 07:17:18 (0) (0)
Maybe the protocol to monitor the ETP4830 module is not written in the RTN905. You can contact the product manager with your request.  
Hi, dear.
Did you get your problem solved?
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thenio
thenio Created May 31, 2021 14:44:59 (0) (0)
Hi, My problem has not been solved!  
Hi, My problem has not been solved!
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BetterMing
BetterMing Created May 31, 2021 14:52:51 (0) (0)
Didn't the account manager handle it for you? You can also seek help from Huawei's local representative office.
https://e.huawei.com/en/service-hotline-query  

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