[problem phenomenon]
Description of the fault: The RSE reports the hard disk abnormal alarm "Local hard disk exception" or "Local hard disk 1 exception".
[positioning process]
1) Restart the RSE. If the alarm disappears, you can confirm that the software is running abnormally. You can use the log to analyze the cause. If the alarm does not disappear, the hard disk may be damaged. You need to analyze the log and collect the hard disk status information through the command line.
2) Confirm whether the recording and on-demand services are normal.
3), export all the RSE logs.
4) Collect hard disk status information through the command line.
Use the administrator to log in to the command line, enter the shell, and enter the command df to check whether the local hard disk is properly mounted.
Enter dbg cpu 1 to enter the media command line, enter media query netdiskcfg to see if you are doing raid.
Enter dbg cpu 1 to enter the media command line, enter media query diskinfo, and see if IsActive and found of local disk are both YES.
In the shell, enter the lsblk command to check whether the status of sdc and sdd is normal. Enter the cat /proc/mdstat command to see if active raid1 contains sdc[0] and sdd[1].
For example, if the hard disk No. 0 is broken, the sdc exception is as shown below.
【solution】
After confirming that the hard disk is damaged, you need to replace the whole machine. You cannot replace the hard disk separately.
