Hi team, here's a new case.
Problem Symptom
When executing the uninstallation script on DeployManager,
the FTDS process is suspended during the pre-upgrade check.
Log directories:
1. Consolidation log: /var/log/deploy/compute.action.log2. Installation log: /var/log/installtool.log/var/log/install.preinstall.log3. CloudA log: /var/log/deploy/clouda/script/clouda.deploy.script.log
Query logs:
[2020-09-17 09:34:13444][dpc_ready]---------begin /opt/dfv/oam/public/script/upgrade_rollback/ready/FusionStorage_oam-ftds/oam-ftds-agent.sh ready-----------------#No further log query is required.
Problem Diagnosis
Run the following uninstallation and pre-upgrade check commands one by one:
Stopping the FTDS process: ./appctl.sh stop
Querying whether an RPM package is installed for the FTDS process: rpm -qa | grep ftds
It is found that the rpm –qa command is suspended. The cause is that the database of the RPM package is damaged.
Causes
If the database of the RPM package is damaged, the RPM commands will be suspended during execution. The possible cause is that a previous installation or query operation is abnormal. This problem occurs in FusionStorage and OceanStor 100D storage devices, which is related to high-risk parameters such as --nodeps, --force, --replacepkgs, --replcefiles, and --oldpackage.
Solution
Run the rpm -vv –rebuilddb command to rebuild the RPM data file.
Applicable Versions
OceanStor 100D 8.0.1;
OceanStor 100D 8.0.3;
OceanStor Pacific series 8.1.0;
OceanStor Atlantic series 8.1.0
