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Router i cant modify Wan...

Router i cant modify Wan Connfiguration

Created: Aug 27, 2020 05:20:53Latest reply: Aug 27, 2020 06:15:40 488 3 0 0 0
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Hi,

I have Huawei router model: HG8447   

I want to change it to bridge mode but  Wan Configuration I cant add new or delete......... also I log in as admin. 

Also, the router does not connect to the internet and ISP I want to make it an AP  ......

router hg8447


Thank you!


HG8447

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Chenxintao
Admin Created Aug 27, 2020 06:10:29

Hello, friend!


I'm sorry I didn't solve your problem before, but I'm glad to answer it again.


The forum is mainly for enterprise network products. Therefore, I replied to the forum based on the enterprise network product configuration.


As for your requirements, I have obtained confirmation from the carrier's product technical support personnel that the WAN configuration of the HG8447 cannot be modified by myself.


The reason is that the HG8447 is customized by the carrier. That is, the HG8447 is restricted according to the requirements of the carrier. Therefore, we cannot provide meaningful help to the HG8447.


In the end, I'm sorry to tell you that you can only get a solution from the ISP.

You are very welcome to join the forum, the forum on the product knowledge will help you.


Thanks!


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olive.zhao
olive.zhao Admin Created Aug 27, 2020 05:29:36

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.

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Chenxintao
Chenxintao Admin Created Aug 27, 2020 06:10:29

Hello, friend!


I'm sorry I didn't solve your problem before, but I'm glad to answer it again.


The forum is mainly for enterprise network products. Therefore, I replied to the forum based on the enterprise network product configuration.


As for your requirements, I have obtained confirmation from the carrier's product technical support personnel that the WAN configuration of the HG8447 cannot be modified by myself.


The reason is that the HG8447 is customized by the carrier. That is, the HG8447 is restricted according to the requirements of the carrier. Therefore, we cannot provide meaningful help to the HG8447.


In the end, I'm sorry to tell you that you can only get a solution from the ISP.

You are very welcome to join the forum, the forum on the product knowledge will help you.


Thanks!


View more
  • x
  • convention：
(0) (0)
4#
wissal
wissal MVE Created Aug 27, 2020 06:15:40

Hello,
Please refer to the link below to find solution for your issue.
https://support.huawei.com/enterprise/en/access-network/echolife-hg8447-pid-6231862?category=troubleshooting&subcategory=troubleshooting
Thanks
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