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Router HS8546V - Unable t...

Router HS8546V - Unable to Set DNS Server Addresses - Fields are Grayed Out

Created: Jul 25, 2020 18:22:58Latest reply: Jul 26, 2020 01:14:43 939 2 0 0 0
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Hi,


I would like to change the default DNS servers to OpenDNS but when I log to the router page 192.168.100.1 as admin and go to menu-> LAN>DHCP Server Configuration 

and the fields :

Primary DNS Server:

Secondary DNS Server:

are grayed out and I cannot change it.


Please can anyone help me with this problem? Is it possible that the internet provider has blocked the option to change the DNS servers on the router?

Is it possible to bypass this somehow?


Thanks for the help.

ONT Series

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Chenxintao
Admin Created Jul 26, 2020 01:14:43

Hello, friend! 


The HS8546V is a customized ONT for China Mobile. 


The supported web page varies according to the capability set of each ONT, so the option you're talking about is not available.


If you need to change the options of the DNS server, you can contact the carrier to provide a solution.


Thanks!

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Chenxintao
Chenxintao Admin Created Jul 26, 2020 00:37:08

Holle, friend!
It's nice to meet you in the community.
We're working on your problems. Please be patient.
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Chenxintao
Chenxintao Admin Created Jul 26, 2020 01:14:43

Hello, friend! 


The HS8546V is a customized ONT for China Mobile. 


The supported web page varies according to the capability set of each ONT, so the option you're talking about is not available.


If you need to change the options of the DNS server, you can contact the carrier to provide a solution.


Thanks!

View more
  • x
  • convention：
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