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Router HG8245W5 Cannot Share Printer via USB Port

Created: May 5, 2020 03:52:42Latest reply: May 18, 2020 09:09:06 3508 9 0 0 0
  Rewarded HiCoins: 2 (problem resolved)

Hi there.


This router information cannot share the printer, please help.

hg8245W5_share

VersionSW

VersionFirmware

printerShareStatus


Do you have a solution to solve the problem?  Refer: https://forum.huawei.com/enterprise/en/how-to-setup-printer-via-hg8245w5-s-usb-port/thread/616164-100181 but different software versions.


Thanks.

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Chenxintao
Admin Created May 18, 2020 09:09:06

Hello, my friend!
About your question,
I have communicated with our R&D team,
Because the picture display device has recognized the printer,
But the printer is not usable,
You need to check other information about the device,
Therefore, you are advised to contact the device provider and ISP to submit an order,

Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query

Thank you!

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All Answers
Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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Hello, friend!


I found a forum with the same problems as you.

You can refer to the link.

https://forum.huawei.com/enterprise/en/how-to-setup-printer-via-hg8245w5-s-usb-port/thread/616164-100181


Thanks!

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det3d
det3d Created May 5, 2020 04:33:08 (0) (0)
Yes, I read that link before. it not show how to solve problem .
I got problem is same that link.  
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thanks
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good
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How to obtain Huawei ONT (HG8240, HG8240T, HG8240W, HG8245, HG8247, HG8247H) default IP address:
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240, HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T, HG8247, HG8247H, and router etc.

Look for the default IP address on the nameplate on the rear side of an ONT. Generally, the IP address is 192.168.100.1 or 192.168.1.1.

https://support.huawei.com/enterprise/it/doc/EDOC1100009117/5125f924/how-to-use-the-usb-function-of-a-huawei-ont-hg8240-hg8240t-hg8240w-hg8245-hg8247-hg8247h

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Dear firend,


For your problem, you need to provide a lot of configuration information before we can analyze and solve it for you. Since some information is not suitable for display in the forum, we recommend that you contact ISP or Huawei after-sales engineers and get help.
Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query
Good luck!


Thanks

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Hello, my friend!
About your question,
I have communicated with our R&D team,
Because the picture display device has recognized the printer,
But the printer is not usable,
You need to check other information about the device,
Therefore, you are advised to contact the device provider and ISP to submit an order,

Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query

Thank you!

View more
  • x
  • convention:

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