Router HG8245H5 Connected But No Internet

Hello,

Default settings:

Administrator (installation and maintenance personnel):

User name: telecomadmin

Password: admintelecom

NOTE:

After logging in to the web page, if you do not perform any operations within five minute, you will be locked out and return back to the login interface. Then, You can unlock the account by entering the login user name and password.

Three times within five minutes the user name and password input error, the system is locked and unlocked automatically after one minute.

Modify the password through the BMS.

Certain carriers may customize accounts and passwords, which are different from the default accounts and passwords listed in the preceding. For details, contact the corresponding carrier.

NOTE:

Please change the initial password to ensure administrator account security.

Do not provide terminal users with the password of the administrator account. The administrator account is used by the carrier for O&M. If a terminal user uses the administrator account, service parameters may be incorrectly modified and services may be affected.

Common user (terminal user):

User name: root

Password: adminHW

NOTE:

The common user account can be used to query the service status. For ONTs that support Wi-Fi and the USB storage function, the common user account can be used to configure services such as Wi-Fi and home sharing.

After logging in to the web page, if you do not perform any operations within five minute, you will be locked out and return back to the login interface. Then, You can unlock the account by entering the login user name and password.

Three times the user name and password input error, the system is locked and unlocked automatically after one minute.

Modify the password through the Web.

Certain carriers may customize accounts and passwords, which are different from the default accounts and passwords listed in the preceding. For details, contact the corresponding carrier.

NOTE:

Change the initial password after Common users log in to the web page.

If you still cannot connect to the device, perform a ping test. If the ping test fails, contact your carrier or device vendor to check whether they have local login restrictions. 

Good luck to you!

Thanks

Hi, friend!

You need to log in to the HG8245H5 web page and check whether the WAN configuration of the ONT is lost due to device reset.

For details about the default IP address for logging in to the ONT WebUI, see the device nameplate. For details about the login account and password, see the following link:

Huawei ONT login account and password

Generally, after the device is reset to the default value, the corresponding configuration will be lost. In this case, contact the ISP to configure the WAN according to the Internet access service profile issued by the OLT to restore the network service.

You can also check whether the wireless network is enabled on the device.

Thanks!

Hi, friend! 

According to your feedback photos, the Internet service is normal.

But I have noticed the following:

If no IP address is available, the ONT is a Layer 2 network. In this case, you need to manually dial up the PC.

Thanks!