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Router, Fiber Optics, Racks

Created: Apr 30, 2021 06:35:22Latest reply: May 6, 2021 20:35:14 339 4 2 0 0
  Rewarded HiCoins: 0 (problem resolved)
I would like to have your help I have rack router and fiber optic converter, I have internet installed from a point, but it turns out that it is very slow. What can I do to make it fast, or what can I fix? I'd really appreciate your cooperation.

Featured Answers
BAZ
MVE Author Created May 6, 2021 20:35:14

Hi @LucianoNhantumbo

you may do the following tasks to isolate issue of slow internet and share snapshot

  1. Ping your gateway ( you can get gw Ip from cmd by typing ipconfig /all command)

  2. Ping 8.8.8.8

  3. speedtest result

View more
  • x
  • convention:

Recommended answer

Chenxintao
Admin Created Apr 30, 2021 06:55:05

Hello, friend!


HUAWEI WiFi AX3 is a consumer product.


You can log in to the device web page based on the information on the device nameplate or check the network status of the device through Huawei AI Life.


Check whether the device is faulty based on the port rate and real-time wireless rate.


If the network speed is too low, the ISP may issue a bandwidth limit.


Thanks!

View more
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  • convention:

All Answers
Hi, friend!
Can you provide the model of your equipment?
Thanks!
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  • x
  • convention:

HUAWEI WiFi AX3
View more
  • x
  • convention:

Hello, friend!


HUAWEI WiFi AX3 is a consumer product.


You can log in to the device web page based on the information on the device nameplate or check the network status of the device through Huawei AI Life.


Check whether the device is faulty based on the port rate and real-time wireless rate.


If the network speed is too low, the ISP may issue a bandwidth limit.


Thanks!

View more
  • x
  • convention:

BAZ
BAZ MVE Author Created May 6, 2021 20:35:14

Hi @LucianoNhantumbo

you may do the following tasks to isolate issue of slow internet and share snapshot

  1. Ping your gateway ( you can get gw Ip from cmd by typing ipconfig /all command)

  2. Ping 8.8.8.8

  3. speedtest result

View more
  • x
  • convention:

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