1. What are the Hi-Coins?
The Hi-Coins is the new type of virtual currency used in the Huawei Enterprise Support Community. Users are rewarded Hi-Coins for certain actions; for example, logging in to the community or posting and replying to posts in the community. Just like the last time, users will be able to exchange them into various prizes on the community’s Rewards page.
2. How can I gain HiCoins?
The following table lists the actions for which users are rewarded Hi-Coins (the table is in the process of being updated. The latest notice prevails).
Action | Hi-Coins Gained | Limitation | Reward cycle | |
Daily Login | 1 | 1 per day | Every day | |
Log in for 25 consecutive days | 10 | Every month | ||
Daily Sign in on the HiKnow APP | 1 | 1 per day | Every day | |
Posting for the first time through the HiKnow app | 10 | N/A | ||
Comment/Reply | 1 | 2 per day | Everyday | |
| Via web | 2 |
2 per day | Every day |
Via the HiKnow app | 3 | |||
Helpful | Give a “Helpful” award | 1 | 1 per day | Every day |
Receive a “Helpful” award | 1 | 1 per day | ||
Highlighted Posts | 100 | N/A | Each time | |
Best or Recommended Answer | 10 | N/A | Each time | |
Subscribe to one of the Forum’s Collection | 1 | One time | Every first subscription | |
Sending a PM | 1 | 1 per day | Every day | |
Join a group | 5 | N/A | One time | |
Promising new technician of the month* | 5 | One time | ||
Autobiographer | 15 | N/A | One time | |
(1)* Promising new technician of the month = the user has completed the following:
Commented/Replied at least 20 times
Comments/Replies received a “Helpful” award at least 5 times
(2)* Autobiographer = the user has completed the following:
Set up their contact e-mail address
Set up their nationality
Set up their nickname
Set their avatar
Users who host webinars in the community get rewarded with 250 HiCoins and a special badge
2. Get the Hi-coins through participating in activities with Hi-coins rewards. They are posted on a monthly basis, so keep an eye for them
3. In order to gain Hi-Coins, users must consent to the Community rules and regulations.
Any form of cheating is not allowed. Once found, the Hi-Coins in the account will be removed and the user will receive a mail notification.
4. If you have not logged in for more than 180 days, the Hi-Coins in your account will be deleted.
3. What is a user level?
A user level represents a user's technical contribution to the Huawei Enterprise Support Community. Users can perform certain actions to gain points and raise their level.
How to gain XP?
Action | |
+100 | |
Submitting a reply chosen as the best or recommended answer | +50 |
Receiving 10 or more helpful in a post or reply | +20 |
4. User levels and corresponding benefits
Level Name | XP | X% increase of HiCoins for a period of X days | Level Icon |
- | 0-19 | - | No Icon |
Visitor | 20-49 | 25%/7 |
|
Enthusiast Technician | 50-299 | 25%/7 |
|
Engager | 300-599 | 50%/7 |
|
Addict | 600-999 | 50%/7 |
|
Trusted Technician | 1000-2499 | 100%/7 |
|
Veteran | 2500-3999 | 100%/7 |
|
Engineering Legend | 4000+ | 100%/7 |
|
5. Badges
A badge is a sign of honor awarded to the Forum’s contributors.
How do I check out my own badges?
Log in to the Community, click on your nickname at the top and view the gained badges in the User Center.
How do I gain more badges?
There are many ways through which you can gain more badges. Check out a complete list below:
Action | Action Quantity | Badge Name | Badge Icon |
Receiving a “Helpful” award | 1 | Likeable Enthusiast |
|
10 | Known Technician |
| |
50 | The Appreciated Technician |
| |
100 | The Popular Technician |
| |
300 | Like addict |
| |
500 | Karmaful |
| |
Giving a “Helpful” award | 1 | Like Initiate |
|
10 | Appreciative Switcher |
| |
50 | The Thoughtful Cloud |
| |
100 | The Generous Switcher |
| |
300 | Altruist Router |
| |
500 | Honors provider |
| |
Submitting a reply specified as the Best or Recommended Answer | 1 | Well begun is half done |
|
5 | Coming in useful |
| |
25 | Useful Engineer |
| |
50 | Server for thought |
| |
100 | Going with the technical flow |
| |
300 | Technical knowledge is bliss |
| |
500 | Good things come for those who help |
| |
Posting | 1 | Setting up the parameters |
|
10 | It's not router science | <img alt="120150vnxe1scsh1ebswpq.png?ICON_D2_It'" src="https://forum.huawei.com/enterprise/en/data/attachment/forum/201905/20/120150vnxe1scsh1ebswpq.png?ICON_D2_It" hicoins="" and="" user="" levels="" -="" a="" beginners'="" guide-3001989-28"="" data-src="https://forum.huawei.com/enterprise/en/data/attachment/forum/201905/20/120150vnxe1scsh1ebswpq.png?ICON_D2_It" data-is-lazy="1" s not router science.png"="" data-is-loaded="1" style="padding: 0px; margin: 0px; vertical-align: inherit; border: 0px;"> | |
25 | A network for your thoughts |
| |
50 | The WLAN is in your court |
| |
75 | Not losing your touch |
| |
100 | Under the router |
| |
150 | Time flies when you're having fun | <img alt="120317ygly34y77ggr44gv.png?ICON_D7_Time%" src="https://forum.huawei.com/enterprise/en/data/attachment/forum/201905/20/120317ygly34y77ggr44gv.png?ICON_D7_Time flies when you" hicoins="" and="" user="" levels="" -="" a="" beginners'="" guide-3001989-33"="" data-src="https://forum.huawei.com/enterprise/en/data/attachment/forum/201905/20/120317ygly34y77ggr44gv.png?ICON_D7_Time flies when you" data-is-lazy="1" re having fun.png"="" data-is-loaded="1" style="padding: 0px; margin: 0px; vertical-align: inherit; border: 0px;"> | |
200 | You can say that again |
| |
250 | Posting hero |
| |
300 | Posting technical God |
| |
Having a post highlighted | 1 | Highlighted technician |
|
3 | On cloud nine |
| |
Sharing a post | 1 | The early bird gets the Network |
|
15 | A piece of social cake |
| |
50 | Network seeker |
| |
75 | Networking God |
| |
Subscribing to collections | 1 | One-time Collector |
|
10 | Interested Collector |
| |
20 | Curious Technician |
| |
Finishing the following tasks for the first time: submitting 20 replies, and receiving five helpful in a reply | 1 | Promising new technician of the month |
|
Inviting users | 1 | Starting to pitch in |
|
10 | So far, so friendly |
| |
50 | No invites, no gain |
| |
50 | The best of both worlds |
| |
75 | Technical Campaigner |
| |
100 | Gaining networking ground |
| |
150 | Loaded with invites |
| |
200 | Champion |
| |
300 | Leave no WLAN unturned |
|
Note:
The Hi-coins will be rounded to the closest round number.
5. The referral system
Users can invite their friends and get rewarded for that.
Action | HiCoins | Who receives them |
Successfully inviting a new user for the first time | 25 | The Inviter |
Successfully inviting a new user each time | 10 | The Inviter |
Successfully registering for the first time | 25 | The Invited user |
Successfully inviting 10 new users each time | 100 | The inviter |
*Successful registration = after being invited, the friends reach L1
*Successful invitation = after inviting friends, they reach L1
How can an invited user reach L1?
Action | Experience points |
Create a new post | 3 |
Reply to a post | 2 |
Subscribe to a collection | 1 |
Set up your basic information in the User Center (e-mail address, nationality, nickname, avatar) | 15 |
Note:
If you've been invited and you're registering a new account with your mobile number, please wait for the page to automatically redirect you to our community. Clicking on the "Back" button (and not waiting for the page to automatically redirect) will result in no HiCoins rewards for both the invited users and the other inviters.
