Reset client password

Symptom

Possible Cause

Solution

1. Log in to the server as root user.
2. Reset the Admin user password to the initial password.

   Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\"" command to reset the password of the C/S client administrator.

   If the following information is displayed, the user password is reset successfully:

   UPDATE=1

    NOTE:

   The system forces the administrator to change the password upon the first login to the C/S client after the password is reset. For the method for changing a password, see Password Maintenance.