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Required troubleshooting After the IVS Platform Is Upgraded, the Configured NTP Clock Source Is Disappeared from the OMU Portal

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Possible Cause

You manually configure an NTP clock source in the /etc/ntp.conf configuration file.


Solution

You can rectify the fault in either of the following ways:

  • Add comment tags (#) before the two statements in the /etc/ntp.conf configuration file.

1. Log in to the server as the admin user and run the su - root command to switch to the rootuser.

2. Run the vi /etc/ntp.conf command.

3. Press I to make the file editable.

4. Add comment tags (#) before the following two statements:

    • server 192.168.11.12# local clock (LCL) fudge
    • 192.168.11.12 stratum 10# LCL is unsynchronized
5. After the modification, press Esc to exit the editing mode.
6. Run the :wq command to check whether the fault is rectified.

If the fault is rectified, no further action is required. 

  • Log in to the OMU portal and re-configure the NTP clock source.
1. Log in to the OMU portal of the server.
2. Choose Local Configuration > Server configuration, as shown in Figure 1.
Figure 1 Server configuration
en-us_image_0100792298.png
3. Set Time-synchronize with the NTP clock source server to Yes.
4. Set NTP server IP to the IP address of the NTP clock source server.
5. Click Save and check whether the fault is rectified.


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