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Request Support for EchoLife HG8240H (TM-Unifi) - Malaysia Highlighted

Created: Mar 31, 2020 07:38:09Latest reply: Mar 31, 2020 08:27:27 521 10 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi all!


My house is currently subscribing a TM Unifi line using EchoLife HG8240H.


Currently the Echolife HG8240H is connected as below:

Port 1: Connected to Asus Lyra Router - Working fine

Port 2: Empty

Port 3: Empty

Port 4: Empty


Tel1: Connected to provided landline

Tel2: Empty


My question: How can I enable Port 2, or Port 3 or Port 4 to directly connect from Echolife HG8240H to PC for higher and stable internet speed?


For the record, I have connected a Lan cable from PC to Port 2, 3 and 4 but there's no internet.


I have already logined to Echolife HG8240H but was unable to find any settings to enable Port 2, 3 or 4.




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Featured Answers
Admin Created Mar 31, 2020 08:10:12 Helpful(0) Helpful(0)

Hello NightGaia!

The router model you provided is a bridged device.

You can only access the following interface, so LAN2 and LAN3 ports cannot be configured.

1


If you want to activate LAN2, LAN3 and LAN4 interfaces, please check the settings of your ONT on the OLT side.

The following four commands are usually used:

ont port native-vlan 0 30 eth 1 vlan xxxx priority 0
ont port native-vlan 0 30 eth 2 vlan xxxx priority 0
ont port native-vlan 0 30 eth 3 vlan xxxx priority 0
ont port native-vlan 0 30 eth 4 vlan xxxx priority 0

Hope I can help you, thank you!



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NightGaia
NightGaia Created Mar 31, 2020 08:28:35
Aww.. sad to hear that, then what are the ports 2, 3 and 4 used for if they cannot be configured?  
liqiang185
liqiang185 Reply NightGaia  Created Mar 31, 2020 08:37:49
Can achieve your purpose, but this is a bridge-type ONT, so it can only be configured on the OLT (local access network center node equipment) side, if this is the equipment provided by the operator, you need to contact the operator for You bind the VLAN to the other three ports.  
NightGaia
NightGaia Created Mar 31, 2020 08:44:59
Thanks for the input Liqiang, will contact the operator to do so, no wonder I was unable to find the option to configure it on my end.  
liqiang185
liqiang185 Reply NightGaia  Created Mar 31, 2020 09:08:29
You're welcome, my friend. If you have further questions, please continue to post help at the link(https://forum.huawei.com/enterprise/en/Access-Network/forum/100181). We will reply to you within 10 minutes  
All Answers
olive.zhao Admin Created Mar 31, 2020 07:40:36 Helpful(0) Helpful(0)

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.

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NightGaia Created Mar 31, 2020 07:51:05 Helpful(0) Helpful(0)

Hello Olive,

Thank you for your kind support, looking forward to your favorable reply!

Best regards,
Wei Liang
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wissal MVE Created Mar 31, 2020 08:02:18 Helpful(0) Helpful(0)

Hello,

232041xqaxiwqmakinwzi5.png

232049xyqqqfaqfx1qyaba.png

232126r36638t4ah8464u3.png

Thanks

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liqiang185 Admin Created Mar 31, 2020 08:10:12 Helpful(0) Helpful(0)

Hello NightGaia!

The router model you provided is a bridged device.

You can only access the following interface, so LAN2 and LAN3 ports cannot be configured.

1


If you want to activate LAN2, LAN3 and LAN4 interfaces, please check the settings of your ONT on the OLT side.

The following four commands are usually used:

ont port native-vlan 0 30 eth 1 vlan xxxx priority 0
ont port native-vlan 0 30 eth 2 vlan xxxx priority 0
ont port native-vlan 0 30 eth 3 vlan xxxx priority 0
ont port native-vlan 0 30 eth 4 vlan xxxx priority 0

Hope I can help you, thank you!



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NightGaia
NightGaia Created Mar 31, 2020 08:28:35
Aww.. sad to hear that, then what are the ports 2, 3 and 4 used for if they cannot be configured?  
liqiang185
liqiang185 Reply NightGaia  Created Mar 31, 2020 08:37:49
Can achieve your purpose, but this is a bridge-type ONT, so it can only be configured on the OLT (local access network center node equipment) side, if this is the equipment provided by the operator, you need to contact the operator for You bind the VLAN to the other three ports.  
NightGaia
NightGaia Created Mar 31, 2020 08:44:59
Thanks for the input Liqiang, will contact the operator to do so, no wonder I was unable to find the option to configure it on my end.  
liqiang185
liqiang185 Reply NightGaia  Created Mar 31, 2020 09:08:29
You're welcome, my friend. If you have further questions, please continue to post help at the link(https://forum.huawei.com/enterprise/en/Access-Network/forum/100181). We will reply to you within 10 minutes  
NightGaia Created Mar 31, 2020 08:27:27 Helpful(0) Helpful(0)

Hello Wissal,


This is the IP config which I used for logging into the ONT.


IP Config


However, I am unable to use https, so I used http instead.

https




Inside the ONT configuration, there is no LAN port work mode like you mentioned...

LAN


There's nothing for me to configure as well for WAN, all the options are blanked out and unselectable (refer to both images below).

WAN1

WAN2


I previously saw a post stating that other Ports (eg: Port 2) can be configured to connect directly to the PC but I was unable to access the details.

Link unavailable


Therefore I came here to ask for assistance on it.



Any help is very much appreciated!


Thanks!


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wissal
wissal Created Mar 31, 2020 08:40:54
Hello,
As @liqiang185 said you need to contact the operator.
Thanks  

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