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Radio signal environment deterioration alaem

Created: Oct 22, 2020 17:18:12Latest reply: Oct 23, 2020 01:11:58 406 6 0 0 0
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Hello
I have issue that has been observed on the AC that all the APs is generating many [Radio signal environment deterioration] alarms
I already configured the radio calibration with best practice on documentation. And followed the alarm handle guide but no luck any suggestion to disable this alarm ( WLAN_1.3.6.1.4.1.2011.6.139.16.1.1.1.2)
Thanks

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Popeye_Wang
Admin Created Oct 23, 2020 01:05:10

Hi,
If the conflict rate exceeds the threshold of 60%, the alarm will be reported automatically, but the WLAN service may not be impacted.
You can monitor users' feedback and experience on Internet access. If it is normal, there is no need to pay attention to.
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user_3896063
user_3896063 Created Oct 23, 2020 23:59:07 (0) (0)
Thanks for your straight forward reply. But how to solve this alarm or disable it incase no impact on the service.. The guide on product manual does not contain much info. Just diaplay ap neighbors command and channel command and it is not logic to apply these commands on each ap. What do you suggest sir? If there. Is command to disable the generation of it it will be great or any config adjustment to solve it will be appreciated..  
Popeye_Wang
Popeye_Wang Created Oct 24, 2020 03:23:41 (0) (0)
If you can confirm that services are not affected, run the info-center filter-id command to mask this alarm.
https://support.huawei.com/hedex/hdx.do?docid=EDOC1100096146&id=EN-US_CLIREF_0176920753&lang=en
Otherwise, please contact TAC for troubleshooting.
https://e.huawei.com/en/service-hotline-query  
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Gustavo.HdezF
Gustavo.HdezF Admin Created Oct 22, 2020 17:39:37

Hello User. we are reviewing your question and we will answer you shortly. Thanks.
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Popeye_Wang
Popeye_Wang Admin Created Oct 23, 2020 01:05:10

Hi,
If the conflict rate exceeds the threshold of 60%, the alarm will be reported automatically, but the WLAN service may not be impacted.
You can monitor users' feedback and experience on Internet access. If it is normal, there is no need to pay attention to.
View more
  • x
  • convention：

user_3896063
user_3896063 Created Oct 23, 2020 23:59:07 (0) (0)
Thanks for your straight forward reply. But how to solve this alarm or disable it incase no impact on the service.. The guide on product manual does not contain much info. Just diaplay ap neighbors command and channel command and it is not logic to apply these commands on each ap. What do you suggest sir? If there. Is command to disable the generation of it it will be great or any config adjustment to solve it will be appreciated..  
Popeye_Wang
Popeye_Wang Created Oct 24, 2020 03:23:41 (0) (0)
If you can confirm that services are not affected, run the info-center filter-id command to mask this alarm.
https://support.huawei.com/hedex/hdx.do?docid=EDOC1100096146&id=EN-US_CLIREF_0176920753&lang=en
Otherwise, please contact TAC for troubleshooting.
https://e.huawei.com/en/service-hotline-query  
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Unicef
Unicef MVE Created Oct 23, 2020 01:11:49

Dear Friend! hope below can help u:

alarm

Impact on the System:
The deterioration of the radio signal environment will increase the packet loss rate, reduce the transmission rate, or even interrupt services.
Possible Causes:
The radio signal environment deteriorated.
Solution:
https://support.huawei.com/enterprise/en/doc/EDOC1000141929/9488e9a/wlan_13614120116139161112-hwradiosignalenvdeteriorationtrap

Thanks!

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DDSN
DDSN Admin Created Oct 23, 2020 01:11:58

Hi user_3896063,

You can run the display ap neighbor command to view the neighboring radio and check whether there are APs using the same or neighboring radio. If so, run the channel command to reconfigure a channel or power for this radio to avoid signal interference.

Check whether there are devices that interfere with the radio signal or make noises. If so, remove these devices 

I hope it helps!

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