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Query ONT EG8040P MAC Address

Created: Jul 29, 2021 07:04:13Latest reply: Jul 29, 2021 08:55:48 243 3 0 0 0
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Hi there.

We've had some problems.

Use the OLT EA5800 to query the MAC address of the EG8040P. It is confirmed that the OLT and the ONT are properly connected.

And I looked at the related operation documentation:

  1. https://support.huawei.com/hedex/hdx.do?docid=EDOC1100182924&id=EN-US_CLIREF_0164608994&lang=en

  2. https://support.huawei.com/hedex/hdx.do?docid=EDOC1100182924&id=EN-US_CLIREF_0164608981&lang=en

According to the guidelines provided in these two documents, we still cannot obtain the MAC address information of the ONT.

Please provide me with the correct scheme, thank you!

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Nino_Chou
Admin Created Jul 29, 2021 07:21:39

Hi friend.


You can try either of the following methods:

1. Verify the gateway ARP table of the ONT and which MAC address is the associated MAC address. If the OLT functions as the gateway, you can run the display arp all command to collect mac address information of the ONT.

The display arp command is used to query the Address Resolution Protocol (ARP) mapping. When you need to diagnose and troubleshoot ARP faults, and query the mapping between the IP address and the MAC address, run this command.

For more details, click: display arp


2. You can log in to the ONT by running the telnet command on the OLT. After logging in to the ONT through the CLI, you can run the display productmac command in the WAP view to collect the MAC address of the ONT. 

For more information about the telnet command, click: telnet(ont)


I hope I can help you!

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Hi friend.


You can try either of the following methods:

1. Verify the gateway ARP table of the ONT and which MAC address is the associated MAC address. If the OLT functions as the gateway, you can run the display arp all command to collect mac address information of the ONT.

The display arp command is used to query the Address Resolution Protocol (ARP) mapping. When you need to diagnose and troubleshoot ARP faults, and query the mapping between the IP address and the MAC address, run this command.

For more details, click: display arp


2. You can log in to the ONT by running the telnet command on the OLT. After logging in to the ONT through the CLI, you can run the display productmac command in the WAP view to collect the MAC address of the ONT. 

For more information about the telnet command, click: telnet(ont)


I hope I can help you!

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