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“Query Failed“ Is Displayed After hdcdbuser Is Entered in ITA Database Configura

Created: Apr 11, 2016 14:43:12Latest reply: Apr 12, 2016 05:41:09 1492 1 0 0 0

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Basic Information

Trouble Ticket Number (INTERNAL)

DTS2015031006787

Source (INTERNAL)

Trouble ticket

Symptom

After hdcdbuser is entered in the username field on the ITA database configuration page of the FusionAccess portal, the ITA page becomes unavailable and "Query failed" is displayed.

Impact of the Detect

The ITA database cannot be configured.

Solution

Optimizations have been made to resolve this issue.

Impact of the Solution

The solution has no adverse impact on the system.

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stefan-salvatore Created Apr 12, 2016 05:41:09

googd job!

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