Hi!
'Tone/pulse' is a selection between touch tone dialing and pulse dialing.
Almost all telephone networks in today’s world use tone dialing. It is the method of pressing buttons, and those buttons make a sound. We are not aware of any telephone networks that are not able to use tone dialing (if there are any, we’d love to hear about them).
Pulse dialing is the system used on old rotary phones. While traditional landline phone networks widely support the format, many VoIP phone systems no longer support the format. Many telephone menus (“press 1 for service, press 2 for sales,” etc.) will not be able to understand signals from a pulse phone.
Which one to use?
Any fax or phone with a “tone/pulse” selector should be set to “tone” unless the phone network is rotary (pulse) only.
Here is a link with more information:
https://faxauthority.com/glossary/tone-pulse/#:~:text=
Almost all telephone networks in, those buttons make a sound.&text=Pulse dialing is the system,no longer support the format.