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Problems with R017

Created: Oct 18, 2021 07:45:53Latest reply: Oct 29, 2021 14:54:56 457 9 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello, i have problems with the new R017 Software for UMPT 4G :


the Umpt is  now installed with R017 Software but with limited Software package and SPL Software  command dont work.


see the picture


I have this problem only with R017. I can do nothing now. Activate the old Software doesnt work.


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gzzz
Admin Created Oct 18, 2021 09:10:15

Hello, friend.

@user_4292235  You are advised to consult your local Huawei representative office to facilitate fault locating. You can visit the following website to find your local Huawei representative office. There will be a dedicated technical engineer at your service.

https://e.huawei.com/en/service-hotline-query

I hope this helps you.

Thank you.

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All Answers
Hi, dear

Please kindly wait for a while.

We are doing on your quesiton.
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gzzz
gzzz Admin Created Oct 18, 2021 09:10:15

Hello, friend.

@user_4292235  You are advised to consult your local Huawei representative office to facilitate fault locating. You can visit the following website to find your local Huawei representative office. There will be a dedicated technical engineer at your service.

https://e.huawei.com/en/service-hotline-query

I hope this helps you.

Thank you.

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i can download nothing on the card now.


+++ 0 2021-10-18 09:14
O&M #42
%%DLD SOFTWARE: MODE=IPV4, IP="192.168.0.52", USR="admin", PWD="*****", DIR="C:\Users\CF-52-PC\Desktop\Huawei\SFTPServer\WorkDir\V100R017C10SPC130", SWT=SOFTWARE, DL=NO, ATL=eNodeB, DM=SPEED;%%
RETCODE = 1073741926 Progress report, Failed to connect the server in encryption mode.

Report Type = Download Software
Status = Failure
Session ID = 65540

--- END


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gzzz
gzzz Created Oct 18, 2021 09:20:55 (0) (0)
Hello, friend.
You are advised to consult your local Huawei representative office to facilitate fault locating. You can visit the following website to find your local Huawei representative office. There will be a dedicated technical engineer at your service.
https://e.huawei.com/en/service-hotline-query
I hope this helps you.
Thank you.  
Hi Friend,

You can put command RBK SOFTWARE for rollback.
After that you can download again new software.
Check LST FTPSCLT is set to AUTO, if not SET FTPSCT to AUTO.
When downloading new software set download flag to "NO not delay download"
you dont have to supply anymore.
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gzzz
gzzz Created Oct 25, 2021 01:59:13 (1) (0)
 
Issue Closed.
Thank You.
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Majdi.Chebil
Majdi.Chebil Moderator Author Created Oct 29, 2021 14:54:56

Helpful answer! Thank you folks
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