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Problems in upgrading Sec...

Problems in upgrading SecoClient

Created: Jun 30, 2020 13:16:43Latest reply: Jun 30, 2020 13:22:09 581 2 0 0 0
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Hello,

I am updating my SecoClient, but I have a problem, why does the system prompt a SecoClient software update failure?

Does anyone know the reason? Thanks!



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jason_hu
Admin Created Jun 30, 2020 13:17:51

Hello@Amedcary,

The system prompts a failure when a user updates the SecoClient software. The possible cause is that:

The network administrator uploaded an incorrect SecoClient software package to the VPN gateway. Contact the administrator to check whether the software package format is correct.

A NAT Server is deployed between the SecoClient and SSL VPN virtual gateway, the NAT Server cannot process SecoClient update messages, causing SecoClient update to fail.

Glad to help you! Any further questions, let us know.


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jason_hu
jason_hu Admin Created Jun 30, 2020 13:17:51

Hello@Amedcary,

The system prompts a failure when a user updates the SecoClient software. The possible cause is that:

The network administrator uploaded an incorrect SecoClient software package to the VPN gateway. Contact the administrator to check whether the software package format is correct.

A NAT Server is deployed between the SecoClient and SSL VPN virtual gateway, the NAT Server cannot process SecoClient update messages, causing SecoClient update to fail.

Glad to help you! Any further questions, let us know.


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umaryaqub
umaryaqub MVE Created Jun 30, 2020 13:22:09

Hi,,

what is the current version and what version are you going to?
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