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Problem with correct time zone for graph in FusionSolar App

Created: May 20, 2021 12:14:07Latest reply: May 24, 2021 07:56:03 271 6 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi,

I have a problem with correct setting of the time - on the graph with statistics there is a different time zone, even though the one set in FusionSolar app is correct.

Is there any other place where I can change that to have it displayed properly?

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BetterMing
Created May 20, 2021 12:54:14

Hello, dear.

You can set it again here.

5G


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Hello, friend!
It's nice to meet you in the community.
We're working on getting the right answer for you.
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Hello, dear.

You can set it again here.

5G


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Hi, Unfortunately I don't have the smart logger, and from dongle menu it's not possible to change anything...
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You can perform settings on the SUN2000, commission devices on the FusionSolar APP, or log in to the SUN2000App and choose Settings > Time Settings.
Time Setting-Time zone
https://support.huawei.com/enterprise/en/doc/EDOC1100096889/320e7d6d/settings
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user_4239653
user_4239653 Created May 28, 2021 09:19:22 (0) (0)
Dear Tang, Thank you for the response, is it possible that the company that installed the inverter can do it remotely? I'm not able to login to inverter via SUN2000 app unfortunately  
Tang_li
Tang_li Reply user_4239653  Created May 29, 2021 02:00:43 (0) (0)
yes. you can do it as betterMing say .or sent Email to eu_inverter_support@huawei.com,Attach your SN number and your question.  

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