Problem with CICs in trunk groups configured in an MSOFTX3000

Hi,

Currently I have some CICs of some E1s in the "Failed" state and the reason that the MSS throws at me is: "Audit Failure"; I share the description:

Audit failure: The MGW sends the audit response, but does not indicate the termination status, that is, in service or out of service. The common reason is that the termination is configured with semi-permanent connection. The circuit is in Fault state.  

Could you tell me what corrective actions could you apply on my side? Or is this due to a problem at the destination office?

In the same way I attach a print of the case of one of the CICs:

+++    MSOFTX/*MEID:5*/        2020-03-02 07:48-04:00

O&M    #1157

%%DSP N7TKC: CDT=OFCCIC, ON="0000TELEPHONECOMPANY0000", SCIC=159;%%

RETCODE = 0  Operation succeeded

Query ISUP circuit

------------------

       Office Name  =  0000TELEPHONECOMPANY0000

  Trunk group name  =  0001TELEPHONECOMPANY0001MB

       Device type  =  ISUP

               CIC  =  159

    Circuit status  =  Fault

WCCU module number  =  1006

    Circuit number  =  8255

  Operation Result  =  Operate success

       Server name  =  LOCAL

            Reason  =  Audit failure

(Number of results = 1)

---    END

It is noteworthy that I already tried to restart the CIC.

Grateful for the help they can give me.