Hi there!
1. The preinstallation log (
/tmp/fi-preinstall.log) is analyzed. The information displayed in the log is the same as the error message in the preceding screenshot, which indicates that the user has no permission to perform this operation.
2. The owner group of the /opt/FusionInsight_SetupTool file is checked, and it is found that the owner group is root:root. (For C60U20 and earlier versions, check the owner group of the /opt/FusionInsight file.)
3. The preinstallation operation is performed on the OMS node. Checking the OMS node shows that the omm user does not run the privilege escalation script preset.sh.
Solution
Step 1.
Run the chown omm:wheel FusionInsight_SetupTool -R command in the opt directory to change the owner group. (For C60U20 and earlier versions, run the chown omm:wheel/FusionInsight -R command).
Step 2.
Run the sh/opt/preset/preset.sh command (privilege escalation command) on the OMS node.
Step 3.
If there is the /tmp/fi-preinstall.lo file whose owner group is root, remove the file. Otherwise, the omm user has no write permission on the log.
Step 4.
Perform the preinstallation operation again.