Hello, firend!
According to your description, if the PON indicator is steady on, it indicates that the ONT is connected to the upper-layer device. If the LOS indicator is off, it indicates that the ONT is disabled by the upper-layer device.
The upper-layer device may disable the ONT because the account balance is insufficient.
After you pay the fee, you can contact your ISP to inform him that he you paid the fee and ask him to cancel the restriction on the OLT.
Thanks!